VoIP Solutions Bring Cost Savings, Versatility And Scalability

The range of benefits for small companies provided by VoIP solutions are important in today’s business environment, when cutting costs and providing the best possible service to customers is vital.

VoIP has unlimited calling ability, unlike office phones which can lead to additional costs for long distance phone calls.

Expensive equipment is also not necessary with VoIP and there are no long-term contracts to enter into. It’s just a matter of setting up and getting started.

As well as cutting the costs of phone calls and communications, VoIP systems are versatile and can help a business continue to innovate.

Cloud-based communication systems are more advanced than modern phone lines and can have features added as and when necessary, at a very low cost, which means lines of communication can be kept open should a business expand rapidly.

Features available through VoIP can range from increased connectivity when using the computer, which allows users to dial a number simply by clicking on it.

Selective call forwarding, the ability to receive calls at multiple designated phones or selective areas are also a possibility, so it’s not just people utilising their mobile that can benefit from VoIP.

With the range of benefits available to companies embracing the technology, it is no surprise it is becoming popular among firms in a variety of industries, with recent figures indicating that the market for the solution grew by 30 per cent in the second quarter of 2013, when compared to the same period in 2012.

The Service Provider VoIP and IMS Equipment and Subscribers report from Infonetics Research also reveals the value of this sector now stands at $936 million (£600 million).

VoIP services are not just proving popular in well-established markets as the Middle East, Africa, Latin America and Asia Pacific have all witnessed a rise in the use of VoIP.

The growth and expansion of businesses into new areas has helped with this rise in uptake as companies are keen to move into new markets and keep up with people in their organisations.