Administrator Manual

Choose a chapter

  1. Introduction
  2. Dashboard
  3. Users
  4. Contacts
  5. Telephone Numbers
  6. Settings
  7. History
  8. Hardware Configuration
  9. Integrations
  10. Billing
  11. Advanced
  12. Getting Help

Manual Configuration - Grandstream

GXP 1400

GrandStream GXP 1400 manual configuration

Figure 9.1 GrandStream GXP 1400 manual configuration.
  1. Select Accounts.
  2. Select Account 1.
  3. Click Basic Settings.
  4. Select Active.
  5. Enter your SIP username into field (5).
  6. Enter your SIP domain into field (6).
  7. Enter your SIP password into field (7).
  8. Enter Identifier of Choice for account.
  9. Enter Voicemail number #445
  10. Click Save and Apply.

Call Settings

GrandStream GXP 1400 manual configuration

Figure 9.2 GrandStream GXP 1400 manual configuration.
  1. Select Call Settings.
  2. Change Dialplan to { x+ | *x+ | *xx*x+ | *xxx*x+ | #xxx | #x+ | #x+* }
  3. Select No.
  4. Click Save and Apply.

BLF (Busy Lamp Field)

Busy Lamp Field on the Grandstream monitors other extension and the current status for example when the extension is on a call.

The LED lights will change colour and state depending on the current status of the Phone.

GrandStream GXP 1400 BLF

Figure 9.3 GrandStream GXP 1400 BLF.
  1. Click Settings.
  2. Select Programmable Keys.
  3. Select Busy Lamp Field (BLF) form the drop down menu.
  4. Enter a description in this example it is the Extension number.
  5. Enter the 6 digit SIP User name of the Extension.
  6. Click Save and Apply.

Security Settings

GrandStream Security Settings

Figure 9.4 GrandStream Security Settings.

The following configuration will help to prevent Ghost Calls:

  1. Navigate to: Security Settings
  2. Set Validate Incoming Messages to Yes
  3. Set Check SIP User ID for Incoming Invite to Yes.
  4. Click Save

GXV 3240

GrandStream GXV 3240 manual configuration

Figure 9.5 GrandStream GXV 3240 manual configuration.

Navigate to General Settings->Account->Account 1 and fill as shown below:

  1. Put your account name into field number 1
  2. Enter your SIP domain into field number 2
  3. Enter your SIP username into field number 3
  4. Enter your SIP password into field number 4
  5. Enter Voicemail number #445 into field number 5
  6. Click Save

Call Settings

GrandStream GXV 3240 Call Settings

Figure 9.6 GrandStream GXV 3240 Call Settings.

Go to Call settings and fill as shown below

  1. Put Dialpplan { x+ | *x+ | *xx*x+ | #xxx | #x+ | #x+* } into field number 1
  2. Make sure that "use # as Dial Key" is unmarked under field number 2
  3. Click Save

Codec Settings

GrandStream GXV 3240 Codec configuration

Figure 9.7 GrandStream GXV 3240 Codec configuration.

Navigate to Codec settings

  1. Put only PCMU and PCMA into selected codec field under point 1
  2. Click Save

DP715 DECT handset

GrandStream DP715 DECT manual configuration

Figure 9.8 GrandStream DP715 DECT manual configuration.

Navigate to (1)Profile->(2)Profile 1->(3)General Settings and fill as shown below:

  1. Set profile to Active
  2. Put your account name into field Profile Name
  3. Enter your SIP domain into field SIP Server
  4. Enter Voicemail number #445 into field number 7
  5. Click Save

GrandStream DP715 DECT manual configuration

Figure 9.9 GrandStream DP715 DECT manual configuration.

Navigate to (1)DECT-> (2)SIP Account Settings and fill as shown below:

  1. Enter your SIP username into field SIP User ID and Authenticate ID
  2. Enter your SIP password into field Password
  3. Put your account name into field Name
  4. Click Save

Call Settings

GrandStream DP715 Call Settings

Figure 9.10 GrandStream DP715 Call Settings.

Go to (1)Profile->(2)Profile 1->(3)Call Settings and fill as shown below:

  1. Put Dialpplan { x+ | *x+ | *xx*x+ | #xxx | #x+ | #x+* } into field number 4.
  2. Make sure that "use # as Dial Key" is unmarked
  3. Click Save

Analogue adapter - ATA

GrandStream ATA manual configuration

Figure 9.11 GrandStream ATA manual configuration.

Navigate to (1)Basic Settings and fill as shown below:

  1. Set "Dynamically assiged via DHCP" to use dynamic IP address allocation.
  2. Select you Time Zone
  3. Clic Update

GrandStream ATA manual configuration

Figure 9.12 GrandStream ATA manual configuration.

Navigate to (1) Profile 1

  1. Set "Profile active" to YES
  2. Enter sip domain. Use eu.sip.ssl7.net or amn.sip.ssl7.net
  3. Scroll down to DTMF settings and select RFC2833 from "Preffered DTMF method" drop down.
  4. Select SIP INFO under second option.

GrandStream ATA manual configuration - handsets

Figure 9.13 GrandStream ATA manual configuration - handsets.

Navigate to (1)Handsets and fill as shown below:

  1. Set "Enabled Handset" to YES
  2. Enter your SIP username into field SIP User ID and Authenticate ID
  3. Enter your SIP password into field Password
  4. Put your account name into field Name

Note: If you have another handset add info as above or add second user credentials. 6. Click Update from the bottom of the page

Check Registration status

GrandStream ATA Registration status

Figure 9.14 GrandStream ATA Registration status.

Navigate to (1)Status and check Handset 1 (2) is registeres.

Click to Chat