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Integrations - Taxi Caller

The Following manual will assist with setting up the connection between VoIPStudio and Taxi Caller for use with Dispatch Operators.

VoIPStudio SIP Credentials

The following will show how to find the required SIP Details on your VoIPStudio account.

Start by following this link to the Administration page and the User View: https://voipstudio.com/app/#users

integration-user-edit.png

Figure 9.1 Taxi Caller VoIPStudio User Edit.
  1. Click the Edit Icon to open additional user information.

integration-user-sipinfo.png

Figure 9.2 Taxi Caller VoIPStudio SIP Details.
  1. SIP Domain as used in Step 7 of Taxicaller Settings below.
  2. SIP Username as used in Step 6 of Taxi Caller Settings below.
  3. SIP Password as used in step 4 of Taxi Caller Dispatch.

Taxi Caller Settings

taxicaller-phone.png

Figure 9.3 Taxi Caller Enable Phone.

Link to Taxicaller Settings: https://portal.taxicaller.net/dispatch/users/edit

  1. Click On Settings.
  2. Select Users.
  3. Expand the Dispatcher you wish to enable the Softphone for.
  4. Select Phone Options.
  5. Enable Phone.
  6. Fill In 6 Digit VoIPStudio SIP User name shown in Image below.
  7. Fill In VoIPStudio Domain eu or amn as shown on your account.
  8. Click Save to complete.

Taxi Caller Dispatch

taxicaller-dispatch.png

Figure 9.4 Taxi Caller Dispatch and Softphone.

Please follow this link Directly to Dispatch Login: https://portal.taxicaller.net/login/dispatch

  1. Select Dispatch.
  2. Login and select Install Softphone open download and then install, additional Java might be required if so please follow prompts.

    NOTE: Always check that the publisher details are correct when downloading to ensure the security of your device.

    taxicaller-softphone.png

    Figure 9.5 Taxi Caller Sofphone.

  3. Match 6 Digit user with Auth-ID.

  4. Enter SIP Password as shown on Figure 9.31
  5. Click Connect to complete if configured correctly the app will change to Registered.

The Integration between VoIPStudio and Taxi Caller is now complete and ready to use.