User Manual

Telephone - Third party softphones

SIP account details

Figure 4.1 SIP account details.

Below you will find instructions how to configure popular free SIP softphones with VoIPstudio service. Before you begin you will need to obtain your SIP account details:

  1. Click gear icon gear.png in top right part of the My Account panel
  2. Select SIP Info from the list on the left.

Use SIP username, password and domain (3,4,5 in the Figure 4.1 above) to configure SIP softphone or a hardware device.

Ekiga

In order to set up Ekiga with VoIPstudio download installation package from http://ekiga.org/ website (or use your distribution packages manager), obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

Ekiga account set up

Figure 4.2 Ekiga account set up.
  1. Go to Edit and Accounts.
  2. Select Add a SIP Account from the menu.
  3. Enter your SIP domain into field (3).
  4. Enter your SIP username into fields (4).
  5. Enter your SIP password into field (5).
  6. Click OK button.

After a short while Ekiga will connect to our servers and you will be able to start making and receiving calls.

Android Native Softphone

Android Native account set up

Figure 4.3 Android Native account set up.
  1. Go to Settings and scroll down and select Call.
  2. Scroll down and select Phone Account Settings.

Depending on the current version of Android you have how to set this up to check your version go to settings -> General -> About.

The above 2 Images were from Version 5.0 on the left and Version 5.1.1 on the Right.

  1. Select Sip Accounts to add account details.
  2. Select 4 to select outgoing call preference.
  3. Select to accept inbound calls.
  4. Enter your SIP username into field (6).
  5. Enter your SIP password into field (7).
  6. Enter your SIP domain into field (8).
  7. Click save to register account.

Telephone

In order to set up Telephone with VoIPstudio download installation package from http://www.tlphn.com/ website (or MacApp Store), obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

Telephone account set up

Figure 4.4 Telephone account set up.
  1. Start Telephone and enter your SIP domain into filed (1).
  2. Enter your SIP username into field (2).
  3. Enter your SIP password into field (3).
  4. Click Done button

After a short while Telephone will connect to our servers and you will be able to start making and receiving calls.

Twinkle

In order to set up Twinkle with VoIPstudio download installation package from http://www.twinklephone.com/ website (or use your distribution packages manager), obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

Twinkle account set up

Figure 4.5 Twinkle account set up.
  1. Go to File and Change user...
  2. Click Wizard button.
  3. Enter VoIPstudio as your account name and click OK.
  4. Enter your SIP username into fields (4).
  5. Enter your SIP domain into field (5).
  6. Enter your SIP password into filed (6).
  7. Click OK button.

After a short while Twinkle will connect to our servers and you will be able to start making and receiving calls.

X-Lite 3

In order to set up X-Lite 3 with VoIPstudio download installation package from http://www.counterpath.com website, obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

X-Lite 3 account set up

Figure 4.6 X-Lite 3 account set up.
  1. Right click on X-Lite screen.
  2. Select SIP Account Settings... option (2) from context menu.
  3. Click Add... button (3) in SIP Accounts window.
  4. Enter your name into field (4).
  5. Enter your SIP Username from SIP Info panel
  6. Enter your SIP Password into field (6).
  7. Enter your SIP Username into field (7).
  8. Enter SIP domain into field (8).
  9. Switch to Presence tab (9).
  10. Select Presence Agent from drop down list (10).
  11. Click OK button.

After a short while X-Lite will connect to our servers and you will be able to start making and receiving calls.

X-Lite 4

In order to set up X-Lite 4 with VoIPstudio download installation package from http://www.counterpath.com website, obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

X-Lite 4 account set up

Figure 4.7 X-Lite 4 account set up.
  1. Click Account Settings in main X-Lite window.
  2. Enter your SIP username into field (2).
  3. Enter your SIP domain into field (3).
  4. Enter your SIP password into field (4).
  5. Click OK button.

After a short while X-Lite will connect to our servers and you will be able to start making and receiving calls.

3CX Phone

In order to set up 3CX Phone with VoIPstudio download installation package from http://www.3cx.com/3CXPhone/ website, obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

3CX Phone set up

Figure 4.8 3CX Phone set up.
  1. Right click the main window and select Accounts from the menu.
  2. Click New button in Accounts window.
  3. Enter your SIP username into fields (3).
  4. Enter your SIP password into filed (4).
  5. Select I am out of the office - external IP and enter your SIP domain into filed (5).
  6. Click OK buttons.

After a short while 3CX Phone will connect to our servers and you will be able to start making and receiving calls.

ZoIPer

In order to set up ZoIPer with VoIPstudio download installation package from http://www.zoiper.com/ website, obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

ZoIPer account set up

Figure 4.9 ZoIPer account set up.
  1. Select Settings.
  2. Select Create New Account.
  3. Select SIP if not selected by Default.
  4. Enter your SIP username into fields (4).
  5. Enter your SIP password into filed (5).
  6. Enter your SIP domain into filed (6).
  7. Zoiper will automatically fill in your username@domain.net click next and your account will be completed automatically.

After a short while ZoIPer will connect to our servers and you will be able to start making and receiving calls.

ZoIPer iPhone

In order to set up ZoIPer with VoIPstudio download installation package from https://itunes.apple.com/gb/app/zoiper-sip-softphone-for-voip/id438949960?mt=8 website, obtain your VoIPstudio SIP account details as shown in Figure 4.1 above and follow instruction below:

ZoIPer iPhone account set up

Figure 4.10 ZoIPer iPhone account set up.
  1. Select Settings.

  2. Select Accounts.

  3. Tap the Plus Sign to start setup.

ZoIPer iPhone account set up

Figure 4.11 ZoIPer iPhone account set up.
  1. Select Yes.

  2. Choose Select a Provider.

  3. Scroll down and Select VoIP Studio.

ZoIPer iPhone account set up

Figure 4.12 ZoIPer iPhone account set up.
  1. Fill SIP Username into field (7).

  2. Fill SIP Password into field(8).

  3. Enter Identifier of Choice into field (9).

  4. Tap Register to register with our servers.

  5. After Registration is complete enter any number and tap the call button.

After a short while ZoIPer will connect to our servers and you will be able to start making and receiving calls.

ZoIPer Android

In order to set up ZoIPer Android with VoIPstudio, download installation package from ​https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en_GB and follow instruction below:

ZoIPer Android account set up

Figure 4.13 ZoIPer Android account set up.
  1. Select Create an Account.
  2. Enter SIP Username@domain in this example "540852@eu.sip.ssl7.net"
  3. Enter SIP Password.
  4. Click Next without making any changes.

ZoIPer Android Manual account set up

Figure 4.14 ZoIPer Android Manual account set up.
  1. Select Skip without making any changes.
  2. Wait for Tests to complete then select UDP regardless of Test results.
  3. Account should go green if succesfully registered.

Dial #123 to make a test call.

Bria Android

In order to set up Bria Android with VoIPstudio, download installation package from https://play.google.com/store/apps/details?id=com.bria.voip and follow instruction below:

Auto Configuration

Bria Android Auto set up

Figure 4.15 Bria Android Auto set up.
  1. Select Settings
  2. Select Accounts
  3. Add account using "+" sign

Bria Android Auto set up

Figure 4.16 Bria Android Auto set up.
  1. Scroll down to find VoIP Studio Select either EU or AMN.
  2. Input Any Account name.
  3. Input Name that will display on account main screen.
  4. Input SIP Username.
  5. Input SIP Password.
  6. Press the Back Button and then go to dialpad and start calling.

Manual Configuration

Bria Android Auto set up

Figure 4.17 Bria Android Auto set up.
  1. Select Settings
  2. Select Accounts
  3. Add account using "+" sign

Bria Android Manual set up

Figure 4.18 Bria Android Manual set up.
  1. Scroll down to find VoIP Studio Select either EU or AMN.
  2. Input Any Account name.
  3. Input Name that will display on account main screen.
  4. Input SIP Username.
  5. Input SIP Password.
  6. Input SIP Domain (Either eu.sip.ssl7.net or amn.sip.ssl7.net)
  7. Input Voicemail number #445
  8. Press the Back Button and then go to dialpad and start calling.

Bria iPhone

In order to set up Bria iPhone with VoIPstudio, download installation package from http://itunes.apple.com/app/bria-iphone-edition/id373968636 and follow instruction below:

Auto Configuration

Bria iPhone Auto set up

Figure 4.19 Bria iPhone Auto set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Scoll Down and Select either VoIP Studio EU or VoIP Studio AMN.(Check SIP Info under edit user check if domain is eu.sip.ssl7.net or amn.sip.ssl7.net)
  4. Enter Display Name.(This can be identifier of choice)
  5. Enter your SIP Username into fields (5).
  6. Enter your SIP Password into field (6).
  7. Icon will Flash Green/Red while registering and stay green when registered successfully.
  8. Enter number you wish to call and tap Call button (8).

Manual Configuration

Bria iPhone Manual set up

Figure 4.20 Bria iPhone Manual set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Select SIP - Making Calls from the menu.
  4. Enter VoIPstudio as Account Name.
  5. Enter Display Name.(This can be identifier of choice)
  6. Enter your SIP Username into fields (6).
  7. Enter your SIP Password into field (7).
  8. Enter SIP domain into field (8).
  9. Change Selector to Green.
  10. Enter 445 into field (10).
  11. Tap Register button.
  12. Enter number you wish to call and tap Call button (12).

Bria iPad

In order to set up Bria iPad with VoIPstudio, download installation package from http://itunes.apple.com/app/bria-ipad-edition-mobile-voip/id440744818 and follow instruction below:

Bria iPad set up

Figure 4.21 Bria iPad set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Select SIP - Making Calls from the menu.
  4. Enter VoIPstudio as Account Name.
  5. Enter your SIP Username into fields (5).
  6. Enter your SIP Password into field (6).
  7. Enter SIP domain into field (7).
  8. Enter 445 into field (8).
  9. Tap Register button.
  10. Tap Dialpad icon in top right corner.
  11. Enter the number you wish to call and tap Call button.

Grandstream Wave iPhone

In order to set up Grandstream Wave iPhone with VoIPstudio, download installation package from https://itunes.apple.com/gb/app/grandstream-wave/id1029274043?mt=8 and follow instructions below:

Grandstream iPhone set up

Figure 4.22 Grandstream iPhone set up.
  1. To Start select settings.
  2. Select Account Settings.
  3. Select + to add new account.
  4. Select SIP account.
  5. Enter Any Descriptive Title.
  6. Enter Domain Provided on VoIPstudio control Panel.
  7. Enter 6 Digit SIP User name provided on VoIPstudio control Panel.
  8. Enter Password Generated on VoIPstudio control Panel.
  9. Enter #445 to easily access voice mail.
  10. Select to complete configuration and register the account.
  11. Go Back to settings and select the newly created account then remove Use # as Dial Key
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