{"id":26588,"date":"2016-02-01T16:15:55","date_gmt":"2016-02-01T16:15:55","guid":{"rendered":"https:\/\/voipstudio.com\/blog\/que-es-un-sistema-pbx-de-voip\/"},"modified":"2025-09-16T10:36:07","modified_gmt":"2025-09-16T09:36:07","slug":"que-es-un-sistema-pbx-de-voip","status":"publish","type":"post","link":"https:\/\/voipstudio.com\/es\/blog\/que-es-un-sistema-pbx-de-voip\/","title":{"rendered":"\u00bfQu\u00e9 es un sistema PBX de VoIP?"},"content":{"rendered":"

El servicio telef\u00f3nico b\u00e1sico tradicional, abreviado con frecuencia como POTS (Plain Old Telephone Service), es una parte integral de nuestra vida como consumidores.\u00a0Es lo que usamos para mantenernos en contacto con amigos, familiares y conocidos.\u00a0El sistema telef\u00f3nico tambi\u00e9n es la columna vertebral de la comunicaci\u00f3n empresarial<\/strong> que permite a los propietarios de negocios, responsables y empleados desarrollar transacciones diarias y flujos de trabajo.<\/p>\n

A pesar de que ha existido durante d\u00e9cadas, muchos de nosotros no estamos familiarizados con los detalles de c\u00f3mo funciona el sistema de tel\u00e9fono o lo que sucede entre bambalinas cuando hacemos una llamada telef\u00f3nica.\u00a0Por tanto, cuando hablamos de VoIP sigue siendo un misterio para muchas personas.\u00a0La mayor\u00eda de los usuarios no saben por qu\u00e9 es innovador o cu\u00e1les son sus ventajas.\u00a0De hecho, al usuario medio tampoco le importa.<\/p>\n

Sin embargo, es imprescindible que las organizaciones empresariales entiendan la tecnolog\u00eda VoIP y sepan c\u00f3mo puede ser \u00fatil para incrementar la productividad o la eficiencia. Para entender mejor c\u00f3mo funciona VoIP, echemos un vistazo a los sistemas PSTN y PBX que utilizan la gran mayor\u00eda de las empresas.<\/p>\n

\u00bfQu\u00e9 es un sistema PBX?<\/strong><\/h2>\n

Algunas personas han o\u00eddo hablar de los sistemas PBX (Private Branch Exchange) y son vagamente conscientes de c\u00f3mo funcionan.\u00a0Las peque\u00f1as empresas que s\u00f3lo tienen de 3 a 5 personas pueden ser capaces de gestionar algunas l\u00edneas directas proporcionadas por la compa\u00f1\u00eda telef\u00f3nica, pero puede ser muy costoso suministrar cientos de l\u00edneas a medida que la empresa crece.\u00a0Una PBX o centralita autom\u00e1tica privada<\/em> es un sistema telef\u00f3nico que se usa dentro de las empresas para compartir l\u00edneas telef\u00f3nicas entre los empleados<\/strong>.<\/p>\n

Un sistema PBX puede conectar a los empleados entre s\u00ed<\/strong> para las llamadas internas y permite a los usuarios compartir una cierta cantidad de l\u00edneas para llamadas externas a la empresa.\u00a0El hardware es de su propiedad y est\u00e1 operado por la empresa, en lugar de por la compa\u00f1\u00eda telef\u00f3nica.<\/p>\n

Inicialmente, los sistemas PBX usaban tecnolog\u00eda anal\u00f3gica y requer\u00edan de operadores humanos para conectar las llamadas.\u00a0M\u00e1s tarde se actualizaron para usar se\u00f1ales digitales y el operador humano fue reemplazado por ordenadores. La compa\u00f1\u00eda se conectaba a la red telef\u00f3nica a trav\u00e9s de una o varias l\u00edneas (una colecci\u00f3n de m\u00faltiples l\u00edneas telef\u00f3nicas).\u00a0Estas l\u00edneas telef\u00f3nicas requer\u00edan redes de cobre para llevar las se\u00f1ales de voz y conectar las llamadas en ambos extremos.<\/p>\n

\u00bfQu\u00e9 es un sistema PBX de VoIP?<\/strong><\/h2>\n

Ahora que ya sabemos qu\u00e9 es un sistema PBX es relativamente f\u00e1cil entender los sistemas PBX de VoIP.\u00a0En lugar de estar conectado a la compa\u00f1\u00eda telef\u00f3nica a trav\u00e9s de l\u00edneas de cobre, la empresa est\u00e1 conectada a trav\u00e9s de l\u00edneas llamadas l\u00edneas SIP.\u00a0Estas l\u00edneas usan tecnolog\u00eda que enruta llamadas telef\u00f3nicas a trav\u00e9s de Internet en vez de por las l\u00edneas telef\u00f3nicas tradicionales: las llamadas telef\u00f3nicas pueden enviarse a trav\u00e9s de redes de datos al igual que cualquier otro archivo multimedia: texto, v\u00eddeos, documentos, im\u00e1genes, etc. Un sistema PBX de VoIP elimina la necesidad de una red telef\u00f3nica porque usa tecnolog\u00eda VoIP en vez de<\/strong> depender de la l\u00ednea telef\u00f3nica tradicional<\/strong>.<\/p>\n

El hardware tambi\u00e9n se denomina con frecuencia IP-PBX o simplemente sistemas VoIP.\u00a0Como no todo el mundo se ha actualizado a VoIP, estos sistemas se pueden conectar a l\u00edneas telef\u00f3nicas est\u00e1ndar y a l\u00edneas de VoIP<\/strong>.\u00a0Adem\u00e1s, algunas organizaciones pueden necesitar l\u00edneas fijas regulares para ciertas finalidades, como env\u00edo de faxes, interfaces para sistemas de seguridad, etc.<\/p>\n

\u00bfPor qu\u00e9 es mejor?<\/strong><\/h2>\n

Los sistemas PBX de VoIP son una actualizaci\u00f3n significativa de la generaci\u00f3n anterior de hardware.\u00a0Muchas empresas han cambiado a VoIP principalmente para reducir costes. Existen muchas maneras de reducir los gastos<\/strong> relacionados con el tel\u00e9fono a trav\u00e9s de las cajas de PBX de VoIP:<\/p>\n

Llamadas de larga distancia de bajo coste\u00a0<\/strong><\/h3>\n

La mayor\u00eda de las llamadas viajan a trav\u00e9s de la red de datos de la empresa o de la red Internet p\u00fablica y toca la red telef\u00f3nica s\u00f3lo en ciertos puntos.\u00a0Esto significa que la compa\u00f1\u00eda no tiene que pagar<\/strong> tarifas desorbitadas por llamadas internacionales.<\/p>\n

Llamadas gratis entre empleados<\/strong><\/h3>\n

Para los usuarios de la empresa,las llamadas a compa\u00f1eros dentro de la misma empresa son completamente gratuitas<\/strong>.\u00a0No es necesario que la empresa controle las cuentas de gastos ni rastree la cantidad de minutos que usa cada empleado.<\/p>\n

Eliminar m\u00faltiples redes<\/strong><\/h3>\n

No es necesario que la organizaci\u00f3n instale, implemente y mantenga dos redes separadas que tengan esencialmente el mismo prop\u00f3sito.\u00a0Hoy en d\u00eda, ninguna empresa puede funcionar sin conexi\u00f3n a Internet y una red de datos empresariales. Entonces, \u00bfpor qu\u00e9 pagar por l\u00edneas telef\u00f3nicas separadas cuando las llamadas de voz pueden enrutarse a trav\u00e9s de la red de datos?<\/p>\n

Reducir el coste de la mano de obra y la experiencia<\/strong><\/h3>\n

La mayor\u00eda de los sistemas PBX de VoIP vienen con interfaces gr\u00e1ficas de usuario y acceso web que facilitan el mantenimiento de la organizaci\u00f3n.Mover usuarios a otras ubicaciones, agregar nuevos empleados o eliminar n\u00fameros innecesarios se puede lograr en unos minutos<\/strong>, en lugar de esperar a que la compa\u00f1\u00eda telef\u00f3nica lo haga.\u00a0<\/strong>Esto significa que la empresa no tiene que contratar y pagar a expertos para realizar cambios en el sistema, en la red o en otros equipos.<\/p>\n

Por supuesto, los beneficios de las PBX de VoIP van m\u00e1s all\u00e1 de s\u00f3lo reducir los gastos, pero el coste y la facilidad de mantenimiento son las principales razones por las que la mayor\u00eda de las organizaciones ya han cambiado o est\u00e1n intentando cambiar a VoIP en un futuro cercano.<\/p>\n","protected":false},"excerpt":{"rendered":"

El servicio telef\u00f3nico b\u00e1sico tradicional, abreviado con frecuencia como POTS (Plain Old Telephone Service), es una parte integral de nuestra vida como […]<\/p>\n","protected":false},"author":4,"featured_media":37155,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[184],"tags":[210,506,205,234,495,113],"class_list":["post-26588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicaciones-empresariales","tag-ahorro-de-costes","tag-cost-saving","tag-migracion-de-pbx","tag-reemplazo-de-pbx","tag-sip-and-voip-tech","tag-tecnologia-sip-y-voip"],"yoast_head":"\n\u00bfQu\u00e9 es un sistema PBX de VoIP? · VoIPstudio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voipstudio.com\/es\/blog\/que-es-un-sistema-pbx-de-voip\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfQu\u00e9 es un sistema PBX de VoIP?\" \/>\n<meta property=\"og:description\" content=\"El servicio telef\u00f3nico b\u00e1sico tradicional, abreviado con frecuencia como POTS (Plain Old Telephone Service), es una parte integral de nuestra vida como […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voipstudio.com\/es\/blog\/que-es-un-sistema-pbx-de-voip\/\" \/>\n<meta property=\"og:site_name\" content=\"VoIPstudio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/voipstudio\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-01T16:15:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-16T09:36:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/voipstudio.com\/wp-content\/uploads\/hosted-pbx.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Pablo Oliveras\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@voipstudio\" \/>\n<meta name=\"twitter:site\" content=\"@voipstudio\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pablo Oliveras\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/\"},\"author\":{\"name\":\"Pablo Oliveras\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/#\\\/schema\\\/person\\\/4f5e6b4d2c9a2d16741c3874e234c607\"},\"headline\":\"\u00bfQu\u00e9 es un sistema PBX de VoIP?\",\"datePublished\":\"2016-02-01T16:15:55+00:00\",\"dateModified\":\"2025-09-16T09:36:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/\"},\"wordCount\":1027,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/voipstudio.com\\\/wp-content\\\/uploads\\\/hosted-pbx.png\",\"keywords\":[\"Ahorro de costes\",\"Cost saving\",\"Migraci\u00f3n de PBX\",\"Reemplazo de PBX\",\"SIP and VoIP tech\",\"Tecnolog\u00eda SIP y VoIP\"],\"articleSection\":[\"Comunicaciones Empresariales\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/\",\"url\":\"https:\\\/\\\/voipstudio.com\\\/es\\\/blog\\\/que-es-un-sistema-pbx-de-voip\\\/\",\"name\":\"\u00bfQu\u00e9 es un sistema PBX de VoIP? 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