{"id":28579,"date":"2017-01-17T08:57:08","date_gmt":"2017-01-17T08:57:08","guid":{"rendered":"https:\/\/voipstudio.com\/blog\/telefony-voip-a-softphone-2\/"},"modified":"2025-12-11T17:16:38","modified_gmt":"2025-12-11T17:16:38","slug":"telefony-voip-a-softphone","status":"publish","type":"post","link":"https:\/\/voipstudio.com\/pl\/blog\/telefony-voip-a-softphone\/","title":{"rendered":"Telefony VoIP a softphone: jakie s\u0105 zalety i wady?"},"content":{"rendered":"

Przej\u015bcie Twojej organizacji na VoIP wi\u0105\u017ce si\u0119 z wieloma decyzjami, wyborami i procesami.<\/span> Wi\u0119ksze firmy potrzebuj\u0105 wi\u0119cej na ich wykonanie, podczas gdy ma\u0142e firmy prawdopodobnie szybko zaadaptuj\u0105 now\u0105 technologi\u0119.<\/span> Decyzja o przej\u015bciu ze starego systemu telefonii firmowej jest tylko pierwsz\u0105 z wielu, jakie podejmiesz w przysz\u0142o\u015bci.<\/span><\/span><\/p>\n

Czy powinienem wybra\u0107 hostowany VoIP, czy zainteresowa\u0107 si\u0119 trunkingiem SIP?<\/span> Kt\u00f3rego dostawc\u0119 wybra\u0107 i jak rozpozna\u0107 dobr\u0105 us\u0142ug\u0119?<\/span> Ile powinienem zap\u0142aci\u0107 za oferowane funkcje?<\/span> To tylko kilka pyta\u0144, na kt\u00f3re ostatecznie odpowiesz.<\/span> Kolejny na tej li\u015bcie to: Czy powinienem wybra\u0107 softphone, czy kupi\u0107 dedykowane telefony VoIP?<\/span><\/span><\/p>\n

Oba rozwi\u0105zania maj\u0105 zalety i wady i wi\u0105\u017c\u0105 si\u0119 z r\u00f3\u017cnymi kosztami.<\/span> Odpowied\u017a na to jest \u2013 jak zawsze \u2013 to zale\u017cy.<\/span> Przyjrzyjmy si\u0119 wi\u0119c r\u00f3\u017cnicom mi\u0119dzy tymi dwiema opcjami i tym, co nale\u017cy rozwa\u017cy\u0107 przed wybraniem jednej z nich.<\/span><\/span><\/p>\n

Telefony programowe<\/span><\/span><\/h2>\n

VoIP jest oparty na protoko\u0142ach IP, co oznacza, \u017ce jest znacznie bardziej elastyczny ni\u017c Tw\u00f3j stary telefon PSTN.<\/span> Jedn\u0105 z korzy\u015bci, jakie oferuje, jest mo\u017cliwo\u015b\u0107 dzwonienia do kogo\u015b za pomoc\u0105 samego oprogramowania.<\/span> Zgadza si\u0119!<\/span> W rzeczywisto\u015bci nie potrzebujesz fizycznego sprz\u0119tu do wykonywania i odbierania po\u0142\u0105cze\u0144 VoIP.<\/span><\/span><\/p>\n

By\u0107 mo\u017ce ju\u017c tego do\u015bwiadczy\u0142e\u015b w przypadku konsumenckich us\u0142ug VoIP, takich jak Skype.<\/span> Pami\u0119tasz, \u017ce mo\u017cesz po prostu pobra\u0107 aplikacj\u0119 i zacz\u0105\u0107 z kim\u015b rozmawia\u0107?<\/span> C\u00f3\u017c, biznesowe us\u0142ugi VoIP r\u00f3wnie\u017c zapewniaj\u0105 tak\u0105 opcj\u0119.<\/span><\/span><\/p>\n

Wielu dostawc\u00f3w oferuje dedykowanych klient\u00f3w, kt\u00f3rych Twoi pracownicy mog\u0105 zainstalowa\u0107 na swoich laptopach, tabletach, a nawet telefonach kom\u00f3rkowych.<\/span> Istniej\u0105 r\u00f3wnie\u017c aplikacje innych firm, kt\u00f3rych mo\u017cna u\u017cywa\u0107 z dowoln\u0105 us\u0142ug\u0105 VoIP.<\/span> Te aplikacje s\u0105 nazywane softphone, aby odr\u00f3\u017cni\u0107 je od sprz\u0119tu, kt\u00f3rego zwykle u\u017cywasz do wykonywania po\u0142\u0105cze\u0144.<\/span><\/span><\/p>\n

Telefony VoIP<\/span><\/span><\/h2>\n

Telefony VoIP s\u0105 podobne do zwyk\u0142ych telefon\u00f3w stacjonarnych.<\/span> Posiadaj\u0105 mikrofon i s\u0142uchawk\u0119 do rozm\u00f3w.<\/span> Wi\u0119kszo\u015b\u0107 telefon\u00f3w VoIP ma r\u00f3wnie\u017c ma\u0142y ekran, na kt\u00f3rym wy\u015bwietlane s\u0105 informacje wraz z przyciskami, kt\u00f3re s\u0105 powi\u0105zane z okre\u015blonymi funkcjami.<\/span> W zale\u017cno\u015bci od modelu u\u017cytkownicy mog\u0105 r\u00f3wnie\u017c dostosowa\u0107 dzia\u0142anie niekt\u00f3rych przycisk\u00f3w.<\/span> Nie potrzeba szkolenia, aby z nich korzysta\u0107, wystarczy podnie\u015b\u0107 s\u0142uchawk\u0119 i wybra\u0107 numer.<\/span><\/span><\/p>\n

Telefony VoIP s\u0105 dost\u0119pne w szerokiej gamie w r\u00f3\u017cnych przedzia\u0142ach cenowych.<\/span> Mo\u017cesz wybra\u0107 podstawowy model ju\u017c za 50 USD, a ceny mog\u0105 wzrosn\u0105\u0107 do kilkuset dolar\u00f3w za modele z wy\u017cszej p\u00f3\u0142ki.<\/span> Dro\u017csze zazwyczaj zapewniaj\u0105 wi\u0119cej port\u00f3w, ekrany kolorowe i dotykowe, sprz\u0119t dobrej jako\u015bci i obs\u0142uguj\u0105 g\u0142os HD.<\/span><\/span><\/p>\n

Telefony programowe \u2013 plusy i minusy<\/span><\/span><\/h2>\n

Jedn\u0105 z najwi\u0119kszych zalet jest przeno\u015bno\u015b\u0107.<\/span> Mo\u017cesz zainstalowa\u0107 oprogramowanie na dowolnym urz\u0105dzeniu, kt\u00f3re akurat masz przy sobie.<\/span> Mo\u017cesz u\u017cywa\u0107 go do dzwonienia do klient\u00f3w, wsp\u00f3\u0142pracownik\u00f3w i cz\u0142onk\u00f3w zespo\u0142u, gdziekolwiek jeste\u015b.<\/span> Zostawi\u0142e\u015b telefon w domu?<\/span> Zadzwo\u0144 z komputera stacjonarnego lub laptopa.<\/span> Zapomnia\u0142e\u015b zabra\u0107 ze sob\u0105 s\u0142u\u017cbowy telefon w podr\u00f3\u017c s\u0142u\u017cbow\u0105?<\/span> Nie ma problemu!<\/span> Nadal mo\u017cesz pozosta\u0107 w kontakcie ze swoim biurem.<\/span><\/span><\/p>\n

Kolejn\u0105 zalet\u0105 jest to, \u017ce nic nie kosztuj\u0105.<\/span> Mo\u017ce to by\u0107 bardzo cenne na przyk\u0142ad dla ma\u0142ej firmy lub zespo\u0142u freelancer\u00f3w.<\/span> Nie ma licencji na zakup ani sprz\u0119tu do pod\u0142\u0105czenia.<\/span> To najszybszy i cz\u0119sto naj\u0142atwiejszy spos\u00f3b na wykonywanie po\u0142\u0105cze\u0144 VoIP.<\/span><\/span><\/p>\n

Nie jest to jednak idealne rozwi\u0105zanie we wszystkich sytuacjach.<\/span> Softfony musz\u0105 wsp\u00f3\u0142pracowa\u0107 z dowolnym dost\u0119pnym sprz\u0119tem, wi\u0119c jako\u015b\u0107 d\u017awi\u0119ku b\u0119dzie si\u0119 znacznie r\u00f3\u017cni\u0107.<\/span> Je\u015bli Ty lub Twoje biuro cz\u0119sto planujesz po\u0142\u0105czenia konferencyjne z wieloma osobami na linii, dedykowany telefon VoIP b\u0119dzie lepiej obs\u0142ugiwany.<\/span> Softfony niekt\u00f3rych dostawc\u00f3w s\u0105 r\u00f3wnie\u017c naprawd\u0119 podstawowe.<\/span> Mo\u017cesz nie mie\u0107 dost\u0119pu do zaawansowanych funkcji, takich jak rozmowy wideo lub transmitowanie po\u0142\u0105czenia konferencyjnego.<\/span><\/span><\/p>\n

Telefony VoIP \u2013 zalety i wady<\/span><\/span><\/h2>\n

Telefony VoIP maj\u0105 dobrej jako\u015bci i dedykowany sprz\u0119t, dzi\u0119ki czemu Twoje rozmowy b\u0119d\u0105 krystalicznie czyste.<\/span> Jako\u015b\u0107 po\u0142\u0105czenia zale\u017cy w du\u017cej mierze od sieci, dost\u0119pnej przepustowo\u015bci i ustawie\u0144 QoS, ale korzystanie z telefonu VoIP mo\u017ce r\u00f3wnie\u017c znacznie poprawi\u0107 przejrzysto\u015b\u0107.<\/span> Z bezprzewodowymi telefonami VoIP nie musisz te\u017c rezygnowa\u0107 z przeno\u015bno\u015bci.<\/span> Nie mo\u017cna go zabra\u0107 ze sob\u0105 na pok\u0142ad samolotu, ale nadal pozwala na pewien stopie\u0144 swobody poruszania si\u0119 podczas rozmowy telefonicznej.<\/span><\/span><\/p>\n

Dzia\u0142y, kt\u00f3re polegaj\u0105 na telefonach, aby dzia\u0142a\u0142y jako wsparcie klienta lub wsparcie techniczne, b\u0119d\u0105 chcia\u0142y uzyska\u0107 telefony VoIP.<\/span> Mog\u0105 uzyska\u0107 dost\u0119p do wszystkich funkcji, kt\u00f3rych potrzebuj\u0105, aby usprawni\u0107 swoje przep\u0142ywy pracy.<\/span> Zadania takie jak zawieszanie rozm\u00f3wcy lub przekazywanie po\u0142\u0105cze\u0144 s\u0105 znacznie \u0142atwiejsze dzi\u0119ki dedykowanemu urz\u0105dzeniu ni\u017c aplikacji.<\/span><\/span><\/p>\n

Wyb\u00f3r mi\u0119dzy nimi nie musi by\u0107 jednym lub drugim.<\/span> Mo\u017cesz zdecydowa\u0107 si\u0119 na mieszank\u0119, kt\u00f3ra zawiera softphone i kilka telefon\u00f3w VoIP.<\/span> Niekt\u00f3rzy u\u017cytkownicy mog\u0105 preferowa\u0107 telefony VoIP, ale instaluj\u0105 softphone przed wyjazdem w podr\u00f3\u017c, podczas gdy inni mog\u0105 korzysta\u0107 wy\u0142\u0105cznie z jednego lub drugiego.<\/span> Wi\u0119c \u015bmia\u0142o zacznij korzysta\u0107 z VoIP z telefonem lub bez niego!<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Przej\u015bcie Twojej organizacji na VoIP wi\u0105\u017ce si\u0119 z wieloma decyzjami, wyborami i procesami. Wi\u0119ksze firmy potrzebuj\u0105 wi\u0119cej na ich wykonanie, podczas gdy […]<\/p>\n","protected":false},"author":16,"featured_media":37324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[284],"tags":[],"class_list":["post-28579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-komunikacja-w-biznesie"],"yoast_head":"\nTelefony VoIP a softphone: jakie s\u0105 zalety i wady? · VoIPstudio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voipstudio.com\/pl\/blog\/telefony-voip-a-softphone\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telefony VoIP a softphone: jakie s\u0105 zalety i wady?\" \/>\n<meta property=\"og:description\" content=\"Przej\u015bcie Twojej organizacji na VoIP wi\u0105\u017ce si\u0119 z wieloma decyzjami, wyborami i procesami. Wi\u0119ksze firmy potrzebuj\u0105 wi\u0119cej na ich wykonanie, podczas gdy […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voipstudio.com\/pl\/blog\/telefony-voip-a-softphone\/\" \/>\n<meta property=\"og:site_name\" content=\"VoIPstudio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/voipstudio\" \/>\n<meta property=\"article:published_time\" content=\"2017-01-17T08:57:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-11T17:16:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/voipstudio.com\/wp-content\/uploads\/iphone-voip.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Peter Stopyra\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@voipstudio\" \/>\n<meta name=\"twitter:site\" content=\"@voipstudio\" \/>\n<meta name=\"twitter:label1\" content=\"Napisane przez\" \/>\n\t<meta name=\"twitter:data1\" content=\"Peter Stopyra\" \/>\n\t<meta name=\"twitter:label2\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/\"},\"author\":{\"name\":\"Peter Stopyra\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/#\\\/schema\\\/person\\\/38695d7cddabffec3bdd0a4daebeeeaf\"},\"headline\":\"Telefony VoIP a softphone: jakie s\u0105 zalety i wady?\",\"datePublished\":\"2017-01-17T08:57:08+00:00\",\"dateModified\":\"2025-12-11T17:16:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/\"},\"wordCount\":893,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/voipstudio.com\\\/wp-content\\\/uploads\\\/iphone-voip.png\",\"articleSection\":[\"Komunikacja w Biznesie\"],\"inLanguage\":\"pl-PL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/\",\"url\":\"https:\\\/\\\/voipstudio.com\\\/pl\\\/blog\\\/telefony-voip-a-softphone\\\/\",\"name\":\"Telefony VoIP a softphone: jakie s\u0105 zalety i wady? 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