{"id":34129,"date":"2025-08-20T15:47:59","date_gmt":"2025-08-20T14:47:59","guid":{"rendered":"https:\/\/voipstudio.com\/estudos-de-caso\/call-centre\/"},"modified":"2025-10-31T10:18:23","modified_gmt":"2025-10-31T10:18:23","slug":"call-centre","status":"publish","type":"page","link":"https:\/\/voipstudio.com\/pt\/estudos-de-casos\/call-centre\/","title":{"rendered":"Sistema telef\u00f3nico para call center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34129\" class=\"elementor elementor-34129 elementor-1765\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93452ca e-flex e-con-boxed e-con e-parent\" data-id=\"93452ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-baeccc0 e-con-full e-flex e-con e-child\" data-id=\"baeccc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89ce520 elementor-widget elementor-widget-image\" data-id=\"89ce520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1250\" height=\"350\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo.png\" class=\"attachment-full size-full wp-image-33876\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo.png 1250w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo-300x84.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo-1024x287.png 1024w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo-768x215.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/simprologo-650x182.png 650w\" sizes=\"(max-width: 1250px) 100vw, 1250px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01108a1 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"01108a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Como a Simpro poupou at\u00e9 80% no seu sistema telef\u00f3nico empresarial com a VoIPstudio<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb6731d e-con-full e-flex e-con e-child\" data-id=\"bb6731d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6227416 ui-e-align-left ui-e-align-tablet-left ui-e-align-mobile-left ui-e-top elementor-widget elementor-widget-uicore-icon-box\" data-id=\"6227416\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <i aria-hidden=\"true\" class=\"ii ii-briefcase\"><\/i>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h3 class=\"ui-e-title\">Setor<\/h3><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                    <p>Servi\u00e7os e software empresariais<\/p>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aef0a6f ui-e-align-left ui-e-align-tablet-left ui-e-align-mobile-left ui-e-top elementor-widget elementor-widget-uicore-icon-box\" data-id=\"aef0a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <i aria-hidden=\"true\" class=\"ii ii-users\"><\/i>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h3 class=\"ui-e-title\">Tamanho da empresa<\/h3><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                    <p><span class=\"t-normal t-black--light link-without-visited-state link-without-hover-state\">501-1K Funcion\u00e1rios<\/span><\/p>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f66e0aa ui-e-align-left ui-e-align-tablet-left ui-e-align-mobile-left ui-e-top elementor-widget elementor-widget-uicore-icon-box\" data-id=\"f66e0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <i aria-hidden=\"true\" class=\"ii ii-building\"><\/i>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h3 class=\"ui-e-title\">Sede<\/h3><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                    <p>Brisbane, Austr\u00e1lia<\/p>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-622e116 ui-e-align-left ui-e-align-tablet-left ui-e-align-mobile-left ui-e-top elementor-widget elementor-widget-uicore-icon-box\" data-id=\"622e116\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <i aria-hidden=\"true\" class=\"ii ii-building-store\"><\/i>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h3 class=\"ui-e-title\">Fundada<\/h3><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                    <p>2002<\/p>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a5984f e-flex e-con-boxed e-con e-parent\" data-id=\"6a5984f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b41ca9 e-con-full e-flex e-con e-child\" data-id=\"1b41ca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-605ef03 elementor-widget elementor-widget-table-of-contents\" data-id=\"605ef03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__605ef03\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9204b04 e-con-full e-flex e-con e-child\" data-id=\"9204b04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-645ec76 elementor-widget elementor-widget-heading\" data-id=\"645ec76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sobre<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca73527 elementor-widget elementor-widget-text-editor\" data-id=\"ca73527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A simPRO Software faz parte do Grupo simPRO, fundado em Brisbane, Austr\u00e1lia, em 2002. A empresa cria software baseado na nuvem, concebido para facilitar a gest\u00e3o de uma empresa comercial, otimizando o fluxo de trabalho para tudo, desde a estimativa de trabalhos at\u00e9 \u00e0 presta\u00e7\u00e3o de servi\u00e7os e ao processamento de pagamentos. <\/p><p>A simPRO presta servi\u00e7os que s\u00e3o vitais para o funcionamento das empresas comerciais, e os seus clientes necessitam de n\u00edveis de suporte excecionais. Para garantir isto, a empresa opera call centers em cada um dos pa\u00edses onde trabalha. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce7b7fb elementor-widget elementor-widget-heading\" data-id=\"ce7b7fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O desafio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-202ee9e elementor-widget elementor-widget-text-editor\" data-id=\"202ee9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As solu\u00e7\u00f5es da simPro s\u00e3o utilizadas por uma vasta gama de empresas, incluindo eletricidade, redes de dados, canaliza\u00e7\u00e3o e aquecimento, seguran\u00e7a, servi\u00e7os de constru\u00e7\u00e3o e gest\u00e3o de instala\u00e7\u00f5es, bem como empresas de servi\u00e7os solares e energ\u00e9ticos. A SimPRO abriu escrit\u00f3rios na Nova Zel\u00e2ndia, no Reino Unido e nos Estados Unidos, com mais expans\u00e3o planeada. A empresa tem atualmente mais de 150 funcion\u00e1rios, 2500 clientes e 80 000 utilizadores.  <\/p><p><strong>A simPRO migrou das linhas fixas tradicionais para um fornecedor de VoIP para os seus escrit\u00f3rios australianos por volta de 2010<\/strong>, mas, embora tenha beneficiado de poupan\u00e7as de custos, <strong>o fornecedor n\u00e3o conseguiu ajudar a empresa a atingir o seu objetivo real<\/strong>, o de uma solu\u00e7\u00e3o de telecomunica\u00e7\u00f5es para todos os seus escrit\u00f3rios: uma solu\u00e7\u00e3o global que transformaria a efic\u00e1cia dos call centers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8a2a7 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8a8a2a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"1440\" zoomAndPan=\"magnify\" viewBox=\"0 0 1080 847.49997\" height=\"1130\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"f133cde4c9\"><path d=\"M 0.320312 0 L 1079.679688 0 L 1079.679688 847 L 0.320312 847 Z M 0.320312 0 \"><\/path><\/clipPath><\/defs><g id=\"f893392aab\"><g clip-rule=\"nonzero\" clip-path=\"url(#f133cde4c9)\"><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.500716 959.989757 L 175.500716 385.501709 C 175.500716 269.518714 269.520552 175.498878 385.498334 175.498878 L 640.230314 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,21.65718,63.717151)\"><\/path><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.501984 959.989757 L 175.501984 385.501709 C 175.501984 269.518714 269.521821 175.498878 385.499603 175.498878 L 640.231583 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,578.453104,63.717151)\"><\/path><\/g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCome\u00e7\u00e1mos a analisar como os nossos servi\u00e7os funcionam para n\u00f3s numa base global e n\u00e3o\napenas a n\u00edvel de cada pa\u00eds. <b>Quando cri\u00e1mos pela primeira vez\nos nossos escrit\u00f3rios no estrangeiro, n\u00e3o conseguimos encontrar um fornecedor que pudesse tratar\nde todos os requisitos dos nossos escrit\u00f3rios - por isso, acab\u00e1mos por ter fornecedores diferentes em cada\npa\u00eds. Isso foi um grande problema para n\u00f3s.  <\/b> Em alguns casos, isso significava ter PBX f\u00edsicos no escrit\u00f3rio, o que\nn\u00e3o era o que quer\u00edamos. O nosso objetivo era n\u00e3o ter infraestruturas f\u00edsicas nos\nescrit\u00f3rios, para que, se o local ardesse amanh\u00e3, se pudesse simplesmente mudar para\npessoas a trabalhar a partir de casa. \n<br><br>Tamb\u00e9m quer\u00edamos um sistema utilizado por todos os escrit\u00f3rios, porque isso permite que a interliga\u00e7\u00e3o de chamadas\nentre os escrit\u00f3rios seja muito mais simples e econ\u00f3mica. Isso\npermitir-nos-ia introduzir uma metodologia de 'seguir o sol' para os nossos call centers.\nCada escrit\u00f3rio est\u00e1 num fuso hor\u00e1rio diferente, pelo que podemos ter o encaminhamento de chamadas a seguir a\nhora do dia nos v\u00e1rios escrit\u00f3rios. Pode ser meia-noite na Austr\u00e1lia, mas as chamadas de suporte\npodem ir diretamente para o call center do Reino Unido, que est\u00e1 online. Isso significa que estamos\na melhorar o n\u00edvel de servi\u00e7o aos clientes.   \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d1146d e-con-full e-flex e-con e-child\" data-id=\"2d1146d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4b57b elementor-position-left elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"5f4b57b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg\" class=\"attachment-full size-full wp-image-33877\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg 400w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-300x300.jpeg 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-150x150.jpeg 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-title\">Jonathan Eastgate<\/p><p class=\"elementor-image-box-description\">Diretor de Tecnologia do Grupo simPRO Software\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a030999 elementor-widget elementor-widget-heading\" data-id=\"a030999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A solu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17719dc elementor-widget elementor-widget-text-editor\" data-id=\"17719dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"106\" data-end=\"562\">A implementa\u00e7\u00e3o do VoIPstudio na simPRO foi r\u00e1pida, direta e sem problemas. <strong>Com aproximadamente 170 extens\u00f5es implementadas em quatro pa\u00edses, o processo de migra\u00e7\u00e3o poderia ter representado um desafio, mas foi conclu\u00eddo sem problemas, com as transfer\u00eancias de n\u00fameros a ocorrerem precisamente no prazo previsto.<\/strong> O \u00fanico requisito por parte da simPRO era ter um dispositivo telef\u00f3nico ou software SIP instalado nos PCs dos utilizadores, tornando todo o processo de configura\u00e7\u00e3o notavelmente simples.<\/p><p data-start=\"564\" data-end=\"970\">A empresa faz uma utiliza\u00e7\u00e3o extensiva das funcionalidades de resposta de voz interativa (IVR) e de fila de chamadas do VoIPstudio. O seu painel de administra\u00e7\u00e3o intuitivo e flex\u00edvel permite \u00e0 equipa configurar e adaptar facilmente o sistema para se adequar \u00e0s necessidades em evolu\u00e7\u00e3o. Com membros da equipa espalhados por diferentes regi\u00f5es, qualquer pessoa pode aceder ao sistema e fazer as altera\u00e7\u00f5es necess\u00e1rias, independentemente da localiza\u00e7\u00e3o, garantindo um suporte reativo 24 horas por dia.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e98579 e-flex e-con-boxed e-con e-child\" data-id=\"6e98579\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6653f38 e-con-full e-flex e-con e-child\" data-id=\"6653f38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08ae260 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"08ae260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"1440\" zoomAndPan=\"magnify\" viewBox=\"0 0 1080 847.49997\" height=\"1130\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"f133cde4c9\"><path d=\"M 0.320312 0 L 1079.679688 0 L 1079.679688 847 L 0.320312 847 Z M 0.320312 0 \"><\/path><\/clipPath><\/defs><g id=\"f893392aab\"><g clip-rule=\"nonzero\" clip-path=\"url(#f133cde4c9)\"><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.500716 959.989757 L 175.500716 385.501709 C 175.500716 269.518714 269.520552 175.498878 385.498334 175.498878 L 640.230314 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,21.65718,63.717151)\"><\/path><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.501984 959.989757 L 175.501984 385.501709 C 175.501984 269.518714 269.521821 175.498878 385.499603 175.498878 L 640.231583 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,578.453104,63.717151)\"><\/path><\/g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t<br>Os principais benef\u00edcios da utiliza\u00e7\u00e3o do VoIPstudio s\u00e3o a facilidade de implementa\u00e7\u00e3o, a facilidade de gest\u00e3o e a facilidade de utiliza\u00e7\u00e3o.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tObtivemos\numa redu\u00e7\u00e3o percentual de custos de cerca de 40%\nem compara\u00e7\u00e3o com o nosso anterior fornecedor de VoIP. Assim, em compara\u00e7\u00e3o com os telefones fixos, a\npoupan\u00e7a seria da ordem dos 70% a 80%. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5dd83f e-con-full e-flex e-con e-child\" data-id=\"c5dd83f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6876c4 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"d6876c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg\" class=\"attachment-full size-full wp-image-33877\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg 400w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-300x300.jpeg 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-150x150.jpeg 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-title\">Jonathan Eastgate<\/p><p class=\"elementor-image-box-description\">Diretor de Tecnologia do Grupo simPRO Software\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbe80ee e-flex e-con-boxed e-con e-parent\" data-id=\"bbe80ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35ae41b e-con-full e-flex e-con e-child\" data-id=\"35ae41b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76f79df elementor-widget elementor-widget-table-of-contents\" data-id=\"76f79df\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__76f79df\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f484e16 e-con-full e-flex e-con e-child\" data-id=\"f484e16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf2be27 elementor-widget elementor-widget-heading\" data-id=\"bf2be27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O impacto <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dfa5a0 elementor-widget elementor-widget-text-editor\" data-id=\"6dfa5a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"157\" data-end=\"497\">Desde que mudou para o VoIPstudio, a simPRO tem registado uma melhoria significativa na qualidade das chamadas em compara\u00e7\u00e3o com os seus anteriores fornecedores de VoIP. O suporte tem sido consistentemente \u00fatil, r\u00e1pido e reativo, com o VoIPstudio a demonstrar tamb\u00e9m uma forte vontade de ouvir o feedback dos clientes e considerar sugest\u00f5es de funcionalidades. <\/p><p data-start=\"499\" data-end=\"836\">A empresa tamb\u00e9m ganhou maior agilidade. Como uma empresa em r\u00e1pido crescimento, a capacidade de configurar de forma r\u00e1pida e f\u00e1cil a infraestrutura de telecomunica\u00e7\u00f5es para novos escrit\u00f3rios e call centers tem-se revelado essencial. Novos n\u00fameros de telefone e linhas gratuitas podem ser solicitados atrav\u00e9s do painel de controlo e ativados em segundos, otimizando os esfor\u00e7os de expans\u00e3o.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbf3107 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"bbf3107\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"1440\" zoomAndPan=\"magnify\" viewBox=\"0 0 1080 847.49997\" height=\"1130\" preserveAspectRatio=\"xMidYMid meet\"><defs><clipPath id=\"f133cde4c9\"><path d=\"M 0.320312 0 L 1079.679688 0 L 1079.679688 847 L 0.320312 847 Z M 0.320312 0 \"><\/path><\/clipPath><\/defs><g id=\"f893392aab\"><g clip-rule=\"nonzero\" clip-path=\"url(#f133cde4c9)\"><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.500716 959.989757 L 175.500716 385.501709 C 175.500716 269.518714 269.520552 175.498878 385.498334 175.498878 L 640.230314 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,21.65718,63.717151)\"><\/path><path style=\"fill:none;stroke-width:351;stroke-linecap:butt;stroke-linejoin:miter;stroke:#1be4f3;stroke-opacity:1;stroke-miterlimit:4;\" d=\"M 175.501984 959.989757 L 175.501984 385.501709 C 175.501984 269.518714 269.521821 175.498878 385.499603 175.498878 L 640.231583 175.498878 \" transform=\"matrix(0.749302,0,0,0.749302,578.453104,63.717151)\"><\/path><\/g><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tO facto de poder solicitar novos n\u00fameros de telefone e n\u00fameros de chamada gratuitos\natrav\u00e9s do painel de controlo e t\u00ea-los dispon\u00edveis em poucos\nsegundos \u00e9 incr\u00edvel. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-507f08b e-con-full e-flex e-con e-child\" data-id=\"507f08b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d4fc4a elementor-position-left elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"9d4fc4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg\" class=\"attachment-full size-full wp-image-33877\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981.jpeg 400w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-300x300.jpeg 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/1520376300981-150x150.jpeg 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-title\">Jonathan Eastgate<\/p><p class=\"elementor-image-box-description\">Diretor de Tecnologia do Grupo simPRO Software\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4478b7 elementor-widget elementor-widget-text-editor\" data-id=\"d4478b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"838\" data-end=\"1334\">Os principais benef\u00edcios do VoIPstudio para a simPRO incluem a facilidade de implementa\u00e7\u00e3o, a gest\u00e3o simples e o funcionamento f\u00e1cil de utilizar. Estas vantagens, combinadas com poupan\u00e7as de custos mensur\u00e1veis, tiveram um grande impacto nas suas opera\u00e7\u00f5es. Os custos globais das chamadas foram reduzidos em aproximadamente 40% em compara\u00e7\u00e3o com o seu anterior fornecedor de VoIP &#8211; e em 70-80% em compara\u00e7\u00e3o com os servi\u00e7os de telefonia fixa tradicionais. A gest\u00e3o de n\u00fameros gratuitos tamb\u00e9m \u00e9 significativamente mais econ\u00f3mica com o VoIPstudio do que com fornecedores alternativos.   <\/p><p data-start=\"1336\" data-end=\"1520\"><strong>Em conjunto, estas melhorias n\u00e3o s\u00f3 melhoraram a efici\u00eancia operacional, como tamb\u00e9m proporcionaram fortes benef\u00edcios financeiros, tornando o VoIPstudio um ativo valioso no crescimento cont\u00ednuo da simPRO.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23e46dd e-flex e-con-boxed e-con e-parent\" data-id=\"23e46dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab22717 elementor-widget elementor-widget-template\" data-id=\"ab22717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"33330\" class=\"elementor elementor-33330 elementor-1528 elementor-1528\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-4de88b5 e-flex e-con-boxed e-con e-child\" data-id=\"4de88b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ab4b6a e-con-full e-flex e-con e-child\" data-id=\"5ab4b6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0886243 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"0886243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t\t        <h2 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-a167cf2\">Preparado para<\/span><span class=\"ui-e-headline-text elementor-repeater-item-39f15dc ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">lan\u00e7ar?<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h2>\n    \t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d087c30 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d087c30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><span style=\"font-weight: 400;\">Experimente um call center completo gr\u00e1tis durante 30 dias: menus, filas, grava\u00e7\u00e3o em conformidade, an\u00e1lises e integra\u00e7\u00f5es.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e0da1 ui-e-icon-left ui-e-left elementor-align-left elementor-widget elementor-widget-uicore-icon-list\" data-id=\"d2e0da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uicore-icon-list.default\">\n\t\t\t\t\t        <ul>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <span class=\"ui-e-title\">\n                            Suporte 24\/7                        <\/span>\n                        <p class=\"ui-e-text\">  <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"lu lu-headset\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <span class=\"ui-e-title\">\n                            Garantia de tempo de atividade de 99,99%                        <\/span>\n                        <p class=\"ui-e-text\">  <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"lu lu-monitor-up\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <span class=\"ui-e-title\">\n                            Conectividade global                        <\/span>\n                        <p class=\"ui-e-text\">  <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"ri ri-globe-line\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                    <\/ul>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9353af2 e-con-full e-flex e-con e-child\" data-id=\"9353af2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b41f4b elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"1b41f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/signup\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Experimente gr\u00e1tis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2074d15 elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"2074d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/voipstudio.com\/pt\/contacte-nos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agende uma consulta<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b00500 e-con-full e-flex e-con e-child\" data-id=\"3b00500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2e9595 elementor-widget elementor-widget-image\" data-id=\"b2e9595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"935\" height=\"1039\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1.png\" class=\"attachment-full size-full wp-image-33426\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1.png 935w, https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1-270x300.png 270w, https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1-922x1024.png 922w, https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1-768x853.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio_illustration_1-585x650.png 585w\" sizes=\"(max-width: 935px) 100vw, 935px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c88819 e-flex e-con-boxed e-con e-parent\" data-id=\"9c88819\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f5a2f98 e-con-full e-flex e-con e-child\" data-id=\"f5a2f98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac2ebb8 elementor-widget__width-inherit ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"ac2ebb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t\t        <h2 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-a167cf2\">Explore mais hist\u00f3rias de sucesso<\/span>        <\/h2>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d735730 e-grid e-con-boxed e-con e-parent\" data-id=\"d735730\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f373e5c e-con-full e-flex e-con e-child\" data-id=\"f373e5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff141b3 ui-e-align-left ui-e-align-tablet-left ui-e-top ui-e-align-mobile-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"ff141b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" onclick=\"window.open(&#039;\/pt\/estudos-de-casos\/servicos-empresariais\/&#039;, &#039;_self&#039;)\">\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations.png 1000w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations-300x300.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations-150x150.png 150w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations-768x768.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/straker-translations-650x650.png 650w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Servi\u00e7os empresariais<\/h4><div class='ui-e-subtitle'> O VoIPstudio ajudou a Straker Translations a reduzir os custos em 29% <\/div><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                                    <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97bb2f7 e-con-full e-flex e-con e-child\" data-id=\"97bb2f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd84f0 ui-e-align-left ui-e-align-tablet-left ui-e-top ui-e-align-mobile-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"ddd84f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" onclick=\"window.open(&#039;\/pt\/estudos-de-casos\/sistema-telefonico-empresarial-para-ti\/&#039;, &#039;_self&#039;)\">\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech.png 1000w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech-300x300.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech-150x150.png 150w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech-768x768.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/DorsetTech-650x650.png 650w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Servi\u00e7os de TI<\/h4><div class='ui-e-subtitle'> O VoIPstudio suporta os servi\u00e7os de TI superpotentes da Dorset Tech <\/div><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                                    <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c586491 e-con-full e-flex e-con e-child\" data-id=\"c586491\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fde3c6 ui-e-align-left ui-e-align-tablet-left ui-e-top ui-e-align-mobile-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"2fde3c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" onclick=\"window.open(&#039;\/pt\/estudos-de-casos\/telemarketing\/&#039;, &#039;_self&#039;)\">\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices.png 1000w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices-300x300.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices-150x150.png 150w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices-768x768.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/econtactservices-650x650.png 650w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Telemarketing<\/h4><div class='ui-e-subtitle'> A eContact Services otimizou as opera\u00e7\u00f5es de marketing com o VoIPstudio <\/div><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                                    <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-040ca8b e-con-full e-flex e-con e-child\" data-id=\"040ca8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74ce8c9 ui-e-align-left ui-e-align-tablet-left ui-e-top ui-e-align-mobile-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"74ce8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;top&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" onclick=\"window.open(&#039;\/pt\/estudos-de-casos\/telemarketing\/&#039;, &#039;_self&#039;)\">\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio.png 1000w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio-300x300.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio-150x150.png 150w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio-768x768.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/2025\/08\/nementio-650x650.png 650w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\n                    <\/div>\n                \n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Servi\u00e7os de marketing e empresariais<\/h4><div class='ui-e-subtitle'> Uma ag\u00eancia de marketing internacional melhorou o seu trabalho remoto com o VoIPstudio <\/div><\/div>\n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                \n                <div class=\"ui-e-description\">\n                                    <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Como a Simpro poupou at\u00e9 80% no seu sistema telef\u00f3nico empresarial com a VoIPstudio Setor Servi\u00e7os e software empresariais Tamanho da empresa [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":32596,"parent":33837,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-34129","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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