{"id":32821,"date":"2023-03-29T15:18:26","date_gmt":"2023-03-29T14:18:26","guid":{"rendered":"https:\/\/voipstudio.com\/blog\/atualizacoes-do-voipstudio-nova-funcionalidade-do-web-phone\/"},"modified":"2025-10-08T14:24:09","modified_gmt":"2025-10-08T13:24:09","slug":"nova-funcionalidade-do-web-phone","status":"publish","type":"post","link":"https:\/\/voipstudio.com\/pt\/blog\/nova-funcionalidade-do-web-phone\/","title":{"rendered":"Atualiza\u00e7\u00f5es do VoIPstudio: Nova funcionalidade do Web Phone"},"content":{"rendered":"\n<p>O VoIPstudio \u00e9 um&nbsp;<strong>fornecedor l\u00edder de solu\u00e7\u00f5es de comunica\u00e7\u00e3o baseadas na nuvem&nbsp;<\/strong>que ajudam as empresas a manterem-se ligadas a*as suas equipas e clientes.&nbsp;<a href=\"https:\/\/voipstudio.pt\/funcionalidades\/\">A plataforma oferece uma vasta gama de funcionalidades<\/a>, incluindo chamadas de voz, IVR, grava\u00e7\u00e3o de chamadas, envio de mensagens, e muito mais.<\/p>\n\n\n\n<p>Estamos entusiasmados por anunciar que este m\u00eas adicion\u00e1mos&nbsp;<strong>v\u00e1rias novas funcionalidades que ir\u00e3o melhorar o nosso servi\u00e7o&nbsp;<\/strong>e proporcionar aos nossos utilizadores uma experi\u00eancia de comunica\u00e7\u00e3o ainda melhor. Como equipa, estamos sempre a empurrar-nos para inovar e melhorar a nossa plataforma, e estamos confiantes de que estas \u00faltimas adi\u00e7\u00f5es ir\u00e3o proporcionar exatamente isso. Sem mais demoras, vamos analisar mais de perto o que h\u00e1 de novo e melhorado no VoIPstudio em Mar\u00e7o.<\/p>\n\n\n\n<p><strong>Nova funcionalidade: Telefone Web<\/strong><\/p>\n\n\n\n<p><strong>O VoIPstudio introduziu recentemente um novo Web Phone.<\/strong>&nbsp;Esta funcionalidade oferece um widget WebRTC Web Phone hospedado que pode ser facilmente incorporado em qualquer aplica\u00e7\u00e3o HTML. Isto permite \u00e0s empresas&nbsp;<strong>fazer e receber chamadas diretamente do seu sistema CRM personalizado ou aplica\u00e7\u00e3o web<\/strong>.<\/p>\n\n\n\n<p>A funcionalidade web phone utiliza a tecnologia WebRTC, um projecto gratuito e de c\u00f3digo aberto que permite navegadores web com capacidades de comunica\u00e7\u00e3o em tempo real (RTC). Esta tecnologia permite a comunica\u00e7\u00e3o \u00e1udio e v\u00eddeo de alta qualidade diretamente no navegador sem necessidade de plugins ou software adicional.<\/p>\n\n\n\n<p>Uma das formas mais f\u00e1ceis de implementar a funcionalidade Web Phone \u00e9 utilizando os iframes no seu website.&nbsp;<strong>Pode incorporar o widget VoIPstudio Web Phone&nbsp;<\/strong>na sua p\u00e1gina web, adicionando um simples trecho de c\u00f3digo.<\/p>\n\n\n\n<p>Para integrar o telefone web com o seu CRM ou aplica\u00e7\u00e3o web, o VoIPstudio tamb\u00e9m fornece uma API JavaScript simples com m\u00e9todos que lhe permitem gerir o softphone a partir de c\u00f3digo de terceiros.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/VoIPstudio-Web-Phone.png\" alt=\"VoIPstudio Web Phone\"\/><\/figure>\n\n\n\n<p><strong>O API \u00e9 f\u00e1cil de utilizar e oferece uma gama de op\u00e7\u00f5es de personaliza\u00e7\u00e3o,&nbsp;<\/strong>permitindo \u00e0s empresas adaptar o web phone \u00e0s suas necessidades espec\u00edficas. Pode encontrar a documenta\u00e7\u00e3o para o Web Phone API&nbsp;<a href=\"https:\/\/voipstudio.com\/docs\/administrator\/integrations\/webphone\/\" target=\"_blank\" rel=\"noreferrer noopener\">clicando neste link<\/a>.<\/p>\n\n\n\n<p>A API do web phone inclui m\u00e9todos para realizar v\u00e1rias opera\u00e7\u00f5es: Alguns deles s\u00e3o o in\u00edcio de sess\u00e3o, o fim de sess\u00e3o, fazer chamadas de sa\u00edda, responder a chamadas recebidas, terminar chamadas, colocar chamadas em espera, silenciar e desligar a entrada do microfone, e muito mais. A inst\u00e2ncia Web Softphone tamb\u00e9m emite&nbsp;<strong>eventos que podem ser utilizados por qualquer aplica\u00e7\u00e3o web&nbsp;<\/strong>para adicionar facilmente a funcionalidade de telefonia VoIP.<\/p>\n\n\n\n<p>Para come\u00e7ar com o Web Phone API, consulte&nbsp;<a href=\"https:\/\/github.com\/VoIPstudio\/webphone-demo\" target=\"_blank\" rel=\"noreferrer noopener\">a demonstra\u00e7\u00e3o dispon\u00edvel no GitHub neste link<\/a>. A demonstra\u00e7\u00e3o fornece instru\u00e7\u00f5es passo a passo sobre como incorporar o Web Phone na sua aplica\u00e7\u00e3o web e como utilizar o JavaScript API para comunicar com ele.<\/p>\n\n\n\n<p>Globalmente, a funcionalidade de telefone web VoIPstudio fornece uma&nbsp;<strong>solu\u00e7\u00e3o poderosa e conveniente para as empresas integrarem capacidades de comunica\u00e7\u00e3o de alta qualidade&nbsp;<\/strong>directamente nas suas aplica\u00e7\u00f5es web, racionalizando o seu fluxo de trabalho e melhorando a experi\u00eancia do cliente.<\/p>\n\n\n\n<p><strong>Click2Call no painel de controlo do usu\u00e1rio<\/strong><\/p>\n\n\n\n<p>Al\u00e9m do telefone web, o&nbsp;<strong>VoIPstudio adicionou uma nova funcionalidade Click2Call&nbsp;<\/strong>ao Painel do Utilizador.<\/p>\n\n\n\n<p>Esta funcionalidade permite aos utilizadores&nbsp;<strong>fazer chamadas com apenas um clique na tabela do Hist\u00f3rico de Chamadas<\/strong>, poupando tempo e racionalizando o processo de chamadas. Esta funcionalidade \u00e9 \u00fatil para utilizadores ocupados que precisam de fazer chamadas de forma r\u00e1pida e eficiente.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/Click2Call-at-VoIPstudio-1024x401.png\" alt=\"Click2Call at VoIPstudio\"\/><\/figure>\n\n\n\n<p><strong>Experimente o VoIPstudio 30 dias gr\u00e1tis!<\/strong><\/p>\n\n\n\n<p>Est\u00e1 interessado em experimentar o VoIPstudio? Pode inscrever-se para um&nbsp;<a href=\"https:\/\/voipstudio.pt\/registo\/\">teste gratuito de 30 dias sem cart\u00e3o de cr\u00e9dito<\/a>. O teste inclui 200 minutos para ligar e testar o servi\u00e7o. A nossa equipa de apoio ajud\u00e1-lo-\u00e1 a configurar o seu sistema ou a resolver quaisquer problemas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O VoIPstudio \u00e9 um&nbsp;fornecedor l\u00edder de solu\u00e7\u00f5es de comunica\u00e7\u00e3o baseadas na nuvem&nbsp;que ajudam as empresas a manterem-se ligadas a*as suas equipas e [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":37041,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[477,497],"tags":[],"class_list":["post-32821","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacoes-empresariais","category-novidades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Atualiza\u00e7\u00f5es do VoIPstudio: Nova funcionalidade do Web Phone<\/title>\n<meta name=\"description\" content=\"Este m\u00eas, lan\u00e7\u00e1mos novas funcionalidades para proporcionar aos nossos utilizadores uma experi\u00eancia de comunica\u00e7\u00e3o ainda melhor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voipstudio.com\/pt\/blog\/nova-funcionalidade-do-web-phone\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atualiza\u00e7\u00f5es do VoIPstudio: Nova funcionalidade do Web Phone\" \/>\n<meta property=\"og:description\" content=\"Este m\u00eas, lan\u00e7\u00e1mos novas funcionalidades para proporcionar aos nossos utilizadores uma experi\u00eancia de comunica\u00e7\u00e3o ainda melhor.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voipstudio.com\/pt\/blog\/nova-funcionalidade-do-web-phone\/\" \/>\n<meta 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