{"id":32986,"date":"2021-11-11T16:16:31","date_gmt":"2021-11-11T16:16:31","guid":{"rendered":"https:\/\/voipstudio.com\/blog\/como-definir-chamadas-como-suspeita-de-spam-no-android\/"},"modified":"2025-10-09T14:09:33","modified_gmt":"2025-10-09T13:09:33","slug":"como-definir-chamadas-como-suspeita-de-spam-no-android","status":"publish","type":"post","link":"https:\/\/voipstudio.com\/pt\/blog\/como-definir-chamadas-como-suspeita-de-spam-no-android\/","title":{"rendered":"Como definir chamadas como suspeita de spam no Android"},"content":{"rendered":"

Alguns telefones Android permitem aos utilizadores rotular as chamadas como suspeitas de spam<\/strong> ou chamadas n\u00e3o desejadas com base no n\u00famero a partir do qual a chamada \u00e9 feita. Estes r\u00f3tulos fazem parte de uma base de dados colaborativa. Basicamente, a identifica\u00e7\u00e3o n\u00e3o se aplica apenas ao terminal ou ao utilizador que tenha identificado o n\u00famero “suspeito”. Este n\u00famero torna-se marcado como suspeito de spam para todos os utilizadores do Android que tenham acesso a esta funcionalidade.<\/span><\/p>\n

Esta funcionalidade \u00e9 muito\u00a0\u00fatil para evitar responder a estas terr\u00edveis chamadas.<\/strong><\/span><\/p>\n

Mas, por vezes, pode levar a erros. Por exemplo: pode ser uma chamada indesej\u00e1vel de um fornecedor a tentar vender-lhe algo de que n\u00e3o precisa ou que n\u00e3o quer. Mas tamb\u00e9m pode ser uma chamada de um fornecedor que esteja \u00e0 espera de uma atualiza\u00e7\u00e3o sobre a sua compra ou queixa.<\/span><\/p>\n

Como ativar\/desativar o r\u00f3tulo spam<\/h2>\n

Os utilizadores finais que recebem a chamada podem\u00a0ativar ou desativar o servi\u00e7o de identifica\u00e7\u00e3o de spam<\/strong>\u00a0no seu dispositivo Android, seguindo os passos seguintes::<\/span><\/p>\n

    \n
  1. Abrir a aplica\u00e7\u00e3o m\u00f3vel a partir do dispositivo.<\/span><\/li>\n
  2. Prima “Mais”> “Defini\u00e7\u00f5es”> “ID de chamada e Spam”.<\/span><\/li>\n
  3. Ativar ou desativar esta op\u00e7\u00e3o.<\/span><\/li>\n
  4. *Opcional: Tamb\u00e9m pode ativar a op\u00e7\u00e3o de filtrar as poss\u00edveis chamadas de spam para que este tipo de chamadas n\u00e3o toque no telefone. Tamb\u00e9m n\u00e3o receber\u00e1 notifica\u00e7\u00f5es de chamadas perdidas ou mensagens de voz, mas as chamadas filtradas aparecer\u00e3o no hist\u00f3rico.<\/span><\/li>\n<\/ol>\n

    O identificador de chamadas do Google mostra o nome das empresas e servi\u00e7os que est\u00e3o nos ficheiros “Google My Business”. Procura tamb\u00e9m coincid\u00eancias nos diret\u00f3rios que t\u00eam informa\u00e7\u00f5es sobre chamadas de contas<\/strong>\u00a0de centros de trabalho ou de educa\u00e7\u00e3o.<\/span><\/p>\n

    Este servi\u00e7o\u00a0n\u00e3o est\u00e1 dispon\u00edvel para todos os dispositivos Android<\/strong>. Algumas vers\u00f5es de firmware n\u00e3o t\u00eam esta funcionalidade.<\/span><\/p>\n

    O que fazer se o nosso n\u00famero empresarial estiver marcado como Spam<\/h2>\n

    Pode acontecer que o nosso n\u00famero empresarial tenha sido\u00a0rotulado como “suspeito de spam”<\/a>. Para evitar isto, podemos sugerir:<\/span><\/p>\n

      \n
    1. Utilizar um n\u00famero de contacto diferente da empresa para fazer chamadas comerciais. Basicamente, se j\u00e1 tivermos um n\u00famero de contacto conhecido, seria uma boa ideia incorporar um n\u00famero diferente, que n\u00e3o esteja rotulado, para fazer chamadas comerciais.<\/li>\n
    2. Tente registar o nosso n\u00famero comercial em “Google My Business”, desta forma dever\u00e1 mostrar o nome da nossa empresa quando fizermos a chamada.<\/li>\n
    3. Reporte o erro listado como Spam. Para fazer esta verifica\u00e7\u00e3o, consulte a sec\u00e7\u00e3o seguinte.<\/li>\n<\/ol>\n

      Como comunicar um erro num n\u00famero listado como Spam<\/h3>\n

      Se uma chamada de uma empresa ou de algu\u00e9m que conhece estiver marcada como spam, pode informar sobre este erro seguindo estes passos<\/strong>:<\/span><\/p>\n

        \n
      1. Abrir a aplica\u00e7\u00e3o telef\u00f3nica \"\"<\/span>\u00a0<\/span><\/li>\n
      2. Prima em chamadas recentes \"\"<\/span><\/li>\n
      3. Selecione a chamada que est\u00e1 marcada como Spam.<\/span><\/li>\n
      4. Prima “Desbloquear n\u00famero” > Desbloquear.<\/li>\n<\/ol>\n

        A partir de agora, este n\u00famero de chamada n\u00e3o ser\u00e1 marcado como spam.<\/strong><\/span><\/p>\n

        Pode consultar os detalhes deste servi\u00e7o\u00a0Google clicando aqui<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

        Alguns telefones Android permitem aos utilizadores rotular as chamadas como suspeitas de spam ou chamadas n\u00e3o desejadas com base no n\u00famero a […]<\/p>\n","protected":false},"author":8,"featured_media":37005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[477],"tags":[541],"class_list":["post-32986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacoes-empresariais","tag-call-center"],"yoast_head":"\nComo definir chamadas como suspeita de spam no Android · VoIPstudio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voipstudio.com\/pt\/blog\/como-definir-chamadas-como-suspeita-de-spam-no-android\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" 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