{"id":46482,"date":"2026-02-23T14:38:17","date_gmt":"2026-02-23T14:38:17","guid":{"rendered":"https:\/\/voipstudio.com\/blog\/cronograma-de-desativacao-da-pstn-e-o-que-as-empresas-devem-fazer-agora\/"},"modified":"2026-02-23T14:42:17","modified_gmt":"2026-02-23T14:42:17","slug":"cronograma-de-desativacao-da-pstn-e-o-que-as-empresas-devem-fazer-agora","status":"publish","type":"post","link":"https:\/\/voipstudio.com\/pt\/blog\/cronograma-de-desativacao-da-pstn-e-o-que-as-empresas-devem-fazer-agora\/","title":{"rendered":"Cronograma de desativa\u00e7\u00e3o da PSTN e o que as empresas devem fazer agora"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"46482\" class=\"elementor elementor-46482 elementor-46460\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d59ef97 e-flex e-con-boxed e-con e-parent\" data-id=\"d59ef97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8fbaf elementor-widget elementor-widget-text-editor\" data-id=\"6e8fbaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A desativa\u00e7\u00e3o da PSTN est\u00e1 em curso. Os prazos est\u00e3o definidos. A retirada de produtos j\u00e1 est\u00e1 a afetar o que as empresas podem comprar ou modificar.  <\/span><\/p><p><span style=\"font-weight: 400;\">Mais do que uma simples \u201catualiza\u00e7\u00e3o de telecomunica\u00e7\u00f5es\u201d, isto tem impacto nos sistemas interligados, no planeamento da resili\u00eancia, nas opera\u00e7\u00f5es dos centros de contacto e na flexibilidade comercial a longo prazo.<\/span><\/p><p><span style=\"font-weight: 400;\">Em toda a Europa, a desativa\u00e7\u00e3o do cobre e da voz legada est\u00e1 a progredir pa\u00eds a pa\u00eds. O ritmo varia. A dire\u00e7\u00e3o n\u00e3o.  <\/span><\/p><p><span style=\"font-weight: 400;\">Este guia estabelece:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c83c828 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c83c828\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">O cronograma confirmado de desativa\u00e7\u00e3o da PSTN no Reino Unido<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Marcos verificados nos principais mercados europeus<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Os riscos operacionais de atrasar a migra\u00e7\u00e3o<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Por que raz\u00e3o as comunica\u00e7\u00f5es nativas na nuvem e as ferramentas de centro de contacto s\u00e3o importantes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Uma lista de verifica\u00e7\u00e3o pr\u00e1tica para l\u00edderes empresariais<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a41a0d e-flex e-con-boxed e-con e-parent\" data-id=\"8a41a0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ef4f6 elementor-widget elementor-widget-text-editor\" data-id=\"a5ef4f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Cronograma de desativa\u00e7\u00e3o da PSTN no Reino Unido: Marcos verificados<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba567a elementor-widget elementor-widget-text-editor\" data-id=\"8ba567a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Fase de Fim de Comercializa\u00e7\u00e3o (Stop Sell)<\/h3><p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.openreach.com\/news-and-opinion\/2023\/openreach-change-telephone-network\" target=\"_blank\" rel=\"noopener\">Openreach<\/a> descreve uma abordagem faseada de \u201cfim de comercializa\u00e7\u00e3o\u201d entre 2020 e 2023, come\u00e7ando ao n\u00edvel da central e estendendo-se a n\u00edvel nacional.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac905db elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ac905db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA partir de 5 de setembro de 2023, o fim de comercializa\u00e7\u00e3o aplicou-se em todo o Reino Unido.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85dd42c elementor-widget elementor-widget-text-editor\" data-id=\"85dd42c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A <a href=\"https:\/\/www.btwholesale.com\/assets\/documents\/products-and-services\/hosted-communications\/all-ip\/btw-product-stop-sells.pdf\" target=\"_blank\" rel=\"noopener\">documenta\u00e7\u00e3o da BT Wholesale<\/a> tamb\u00e9m confirma o in\u00edcio do fim de comercializa\u00e7\u00e3o de WLR em todo o Reino Unido a 5 de setembro de 2023.<\/span><\/p><p>Em termos pr\u00e1ticos, muitas novas ativa\u00e7\u00f5es e altera\u00e7\u00f5es baseadas em PSTN t\u00eam sido limitadas desde 2023.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71a6228 e-flex e-con-boxed e-con e-parent\" data-id=\"71a6228\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e95e1b elementor-widget elementor-widget-text-editor\" data-id=\"9e95e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Data nacional de desativa\u00e7\u00e3o da PSTN (Reino Unido)<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c19dce5 elementor-widget elementor-widget-text-editor\" data-id=\"c19dce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">O BT Group <a href=\"https:\/\/business.bt.com\/insights\/uk-pstn-switch-off\/\" target=\"_blank\" rel=\"noopener\">declarou publicamente a sua inten\u00e7\u00e3o<\/a> de desativar a PSTN at\u00e9 <\/span><b>31 de janeiro de 2027<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">A Openreach refere este cronograma nos seus <a href=\"https:\/\/www.openreach.com\/news-and-opinion\/2023\/openreach-change-telephone-network\" target=\"_blank\" rel=\"noopener\">materiais publicados<\/a>.<\/span><\/p><p><span style=\"font-weight: 400;\">A BT Wholesale <a href=\"https:\/\/www.btwholesale.com\/products-and-services\/network\/pstn-switch-off.html\" target=\"_blank\" rel=\"noopener\">afirma que a PSTN ser\u00e1 desativada<\/a> em <\/span><b>janeiro de 2027<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Esta distin\u00e7\u00e3o \u00e9 importante porque:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">O \u201cfim de comercializa\u00e7\u00e3o\u201d limita as novas vendas baseadas em PSTN a favor da fibra, r\u00e1dio, etc.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A \u201cdesativa\u00e7\u00e3o\u201d refere-se ao encerramento total da rede legada<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f03c937 e-flex e-con-boxed e-con e-parent\" data-id=\"f03c937\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5bbc4 elementor-widget elementor-widget-text-editor\" data-id=\"5a5bbc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Energia, resili\u00eancia e teleassist\u00eancia<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1222ad7 elementor-widget elementor-widget-text-editor\" data-id=\"1222ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Historicamente, as linhas PSTN transportavam eletricidade atrav\u00e9s dos cabos met\u00e1licos da central para alimentar as campainhas e a amplifica\u00e7\u00e3o dos terminais, bem como alguns outros dispositivos. A voz por IP depende da energia local e da infraestrutura de rede. <\/span><\/p><p><span style=\"font-weight: 400;\">As orienta\u00e7\u00f5es do <a href=\"https:\/\/www.ofcom.org.uk\/phones-and-broadband\/landline-services\/phone-services-over-the-internet\" target=\"_blank\" rel=\"noopener\">Ofcom<\/a> e do <a href=\"https:\/\/www.gov.uk\/government\/collections\/public-switch-telephone-network-pstn\" target=\"_blank\" rel=\"noopener\">governo do Reino Unido<\/a> enfatizam a necessidade de manter o acesso de emerg\u00eancia e proteger os utilizadores vulner\u00e1veis durante a transi\u00e7\u00e3o nos casos em que s\u00e3o utilizados telefones e dispositivos sem energia local, embora muitos destes pare\u00e7am um pouco arcaicos hoje em dia.<\/span><\/p><p><span style=\"font-weight: 400;\">As <a href=\"https:\/\/www.gov.uk\/guidance\/prepare-your-education-estate-for-the-pstn-and-isdn-switch-off\" target=\"_blank\" rel=\"noopener\">orienta\u00e7\u00f5es do DfE<\/a> s\u00e3o particularmente \u00fateis porque listam depend\u00eancias do mundo real em redes tradicionais de cabos met\u00e1licos. Estas incluem: <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41e7daa elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"41e7daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Linhas de emerg\u00eancia de elevadores<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Circuitos de alarme<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sistemas de entrada de portas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">CCTV<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terminais de pagamento<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-alert\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sistemas de gest\u00e3o de edif\u00edcios<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e3635 elementor-widget elementor-widget-text-editor\" data-id=\"66e3635\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Este \u00e9 um modelo de lista de verifica\u00e7\u00e3o \u00fatil para qualquer organiza\u00e7\u00e3o, n\u00e3o apenas para escolas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3a934f e-flex e-con-boxed e-con e-parent\" data-id=\"c3a934f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d0e07f elementor-widget elementor-widget-text-editor\" data-id=\"9d0e07f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Desativa\u00e7\u00e3o da PSTN e do cobre na Europa: Panorama por pa\u00eds<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-390deac elementor-widget elementor-widget-text-editor\" data-id=\"390deac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A terminologia difere por pa\u00eds. Alguns reguladores referem-se \u00e0 desativa\u00e7\u00e3o da PSTN. Outros enquadram-na como o encerramento do cobre. O resultado pr\u00e1tico \u00e9 semelhante.   <\/span><\/p><p><span style=\"font-weight: 400;\">Abaixo encontram-se marcos apoiados por m\u00faltiplas fontes p\u00fablicas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3247e05 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3247e05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\uddf3\ud83c\uddf1 Pa\u00edses Baixos<p>ISDN e PSTN m\u00faltiplo terminaram a 1 de setembro de 2019\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA <a href=\"https:\/\/www.overons.kpn\/nieuws\/en\/the-end-of-isdn\">KPN terminou<\/a> os servi\u00e7os comuns de ISDN e PSTN m\u00faltiplo a 1 de setembro de 2019, seguidos de encerramentos faseados.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87bcf2e elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"87bcf2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\udde7\ud83c\uddea B\u00e9lgica<p>Primeiras desconex\u00f5es de cobre no final de 2022\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tO regulador da B\u00e9lgica, <a href=\"https:\/\/www.bipt.be\/operators\/publication\/communication-of-20-june-2023-about-the-proximus-copper-network-switch-off\">BIPT, confirma<\/a> que as desconex\u00f5es de cobre come\u00e7aram em \u00e1reas preparadas para fibra no final de 2022.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41634cf elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"41634cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\uddf3\ud83c\uddf4 Noruega<p>Encerramento da rede de cobre conclu\u00eddo por volta do final de 2022\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA \u00faltima chamada de voz na <a href=\"https:\/\/www.telenor.com\/media\/newsroom\/press-releases\/executing-on-the-strategy\/\">rede de cobre da Telenor Noruega<\/a> ocorreu a 19 de dezembro de 2022. O encerramento seguiu-se pouco depois. \n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d140e7 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0d140e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\uddea\ud83c\uddf8 Espanha<p>Encerramento do cobre conclu\u00eddo a 27 de maio de 2025\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tO regulador de Espanha, <a href=\"https:\/\/blog.cnmc.es\/2025\/05\/27\/adios-definitivo-al-cobre\/\">CNMC, confirmou<\/a> que o processo de encerramento da rede de cobre foi conclu\u00eddo a 27 de maio de 2025.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c03d20d elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c03d20d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\uddeb\ud83c\uddf7 Fran\u00e7a<p>Programa de encerramento faseado do cobre at\u00e9 2030\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA <a href=\"https:\/\/www.arcep.fr\/la-regulation\/grands-dossiers-reseaux-fixes\/la-fermeture-du-reseau-cuivre.html\">ARCEP<\/a> mant\u00e9m um quadro regulamentar e um centro de informa\u00e7\u00e3o p\u00fablica para o encerramento da rede de cobre. A <a href=\"https:\/\/reseaux.orange.fr\/fin-adsl-arret-cuivre\/quand-calendrier-fermeture\">Orange<\/a> publica calend\u00e1rios ao n\u00edvel das comunas que se estendem at\u00e9 2030.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d127d36 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d127d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-info\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\ud83c\uddee\ud83c\uddea Irlanda<p>Quadro de migra\u00e7\u00e3o publicado, cronograma orientado por programas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA ComReg publicou <a href=\"https:\/\/www.comreg.ie\/industry\/electronic-communications\/migration-from-legacy-infrastructure\/\">um quadro regulamentar<\/a> que permite a desativa\u00e7\u00e3o do cobre sob condi\u00e7\u00f5es definidas.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81d6189 e-flex e-con-boxed e-con e-parent\" data-id=\"81d6189\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec93fe7 elementor-widget elementor-widget-text-editor\" data-id=\"ec93fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>O que corre mal quando a migra\u00e7\u00e3o \u00e9 atrasada<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f5430a e-flex e-con-boxed e-con e-parent\" data-id=\"4f5430a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcc8afe elementor-widget elementor-widget-text-editor\" data-id=\"dcc8afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tr\u00eas problemas surgem consistentemente:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Depend\u00eancias ocultas s\u00e3o descobertas tarde<\/strong><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>A resili\u00eancia energ\u00e9tica \u00e9 abordada sob press\u00e3o de tempo<\/strong><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>As decis\u00f5es comerciais s\u00e3o apressadas e reduzem a flexibilidade a longo prazo<\/strong><\/li><\/ol><p><span style=\"font-weight: 400;\">O risco \u00e9 a interrup\u00e7\u00e3o operacional combinada com o bloqueio estrutural.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a429b5d e-flex e-con-boxed e-con e-parent\" data-id=\"a429b5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23a790c elementor-widget elementor-widget-text-editor\" data-id=\"23a790c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Por que raz\u00e3o as comunica\u00e7\u00f5es nativas na nuvem s\u00e3o importantes<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128fc4e elementor-widget elementor-widget-text-editor\" data-id=\"128fc4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A mudan\u00e7a para a voz por IP \u00e9 obrigat\u00f3ria. O modelo operacional em torno dela \u00e9 opcional. <\/span><\/p><p><span style=\"font-weight: 400;\">As plataformas de comunica\u00e7\u00f5es nativas na nuvem separam:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9ed7d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0a9ed7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-route\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Numera\u00e7\u00e3o e encaminhamento<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-tablet-smartphone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dispositivos e aplica\u00e7\u00f5es de utilizador<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ri ri-flow-chart\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Fluxos de chamadas e l\u00f3gica de filas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ri ri-voice-ai-line\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Grava\u00e7\u00e3o e an\u00e1lise<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-plug-zap\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integra\u00e7\u00f5es com CRM e helpdesk<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a8800 elementor-widget elementor-widget-text-editor\" data-id=\"f4a8800\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Esta separa\u00e7\u00e3o melhora a flexibilidade e reduz a depend\u00eancia entre a infraestrutura e o fornecedor.<\/span><\/p><p><strong>Quando a configura\u00e7\u00e3o reside no software e n\u00e3o no hardware, as organiza\u00e7\u00f5es adaptam-se mais rapidamente.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-172d81f e-con-full e-flex e-con e-parent\" data-id=\"172d81f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-179f3b8 elementor-widget elementor-widget-text-editor\" data-id=\"179f3b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Capacidade do centro de contacto: Experi\u00eancia do cliente e desempenho dos agentes<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-078c7a1 elementor-widget elementor-widget-text-editor\" data-id=\"078c7a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. Visibilidade da Experi\u00eancia do Cliente<\/h3><p><span style=\"font-weight: 400;\">As equipas obt\u00eam informa\u00e7\u00f5es sobre:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tend\u00eancias de abandono de filas<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Distribui\u00e7\u00e3o do tempo de espera<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Padr\u00f5es de transfer\u00eancia<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comportamento de chamadas repetidas<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Isto apoia melhorias pr\u00e1ticas na dota\u00e7\u00e3o de pessoal e no encaminhamento.<\/span><\/p><h3>2. Desempenho e Coaching de Agentes<\/h3><p><span style=\"font-weight: 400;\">Uma <a href=\"https:\/\/voipstudio.com\/pt\/blog\/apresentacao-do-cx-add-on-ferramentas-avancadas-de-experiencia-do-cliente\/\">camada de CX estruturada<\/a> inclui tipicamente:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/voipstudio.com\/pt\/gravacao-chamadas-empresa\/\"><span style=\"font-weight: 400;\">Grava\u00e7\u00e3o de chamadas<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transcri\u00e7\u00e3o pesquis\u00e1vel<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Resumos de chamadas automatizados e pontos de a\u00e7\u00e3o<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quadros de pontua\u00e7\u00e3o de qualidade<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pain\u00e9is de supervis\u00e3o<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sinais de satisfa\u00e7\u00e3o dos participantes ou clientes<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Estas ferramentas ajudam os gestores a dar forma\u00e7\u00e3o baseada em evid\u00eancias. Encurtam o tempo de integra\u00e7\u00e3o e apoiam a presta\u00e7\u00e3o de servi\u00e7os consistente. <\/span><\/p><h3>3. Optimiza\u00e7\u00e3o Cont\u00ednua<\/h3><p><span style=\"font-weight: 400;\">Como o encaminhamento e os relat\u00f3rios s\u00e3o baseados em configura\u00e7\u00e3o, as equipas podem ajustar:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encaminhamento baseado em compet\u00eancias<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hor\u00e1rio de funcionamento<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Caminhos de <a href=\"https:\/\/voipstudio.com\/pt\/blog\/o-que-e-o-ivr-resposta-interactiva-de-voz-melhore-o-seu-servico-ao-cliente\/\">IVR<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prioridades de fila<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">A melhoria operacional torna-se cont\u00ednua em vez de baseada em projetos.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3b5add e-con-full e-flex e-con e-child\" data-id=\"a3b5add\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c47ec3 elementor-widget elementor-widget-image\" data-id=\"0c47ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching.png\" class=\"attachment-full size-full wp-image-37333\" alt=\"\" srcset=\"https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching.png 1200w, https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching-300x157.png 300w, https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching-1024x536.png 1024w, https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching-768x402.png 768w, https:\/\/voipstudio.com\/wp-content\/uploads\/voip-callcenter-coaching-650x340.png 650w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df11220 e-con-full e-flex e-con e-parent\" data-id=\"df11220\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-980c67f elementor-widget elementor-widget-text-editor\" data-id=\"980c67f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Lista de verifica\u00e7\u00e3o de desativa\u00e7\u00e3o da PSTN para empresas do Reino Unido<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11235fb elementor-widget elementor-widget-text-editor\" data-id=\"11235fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Esta sec\u00e7\u00e3o foi concebida como uma ferramenta de planeamento pr\u00e1tico.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a54e30b e-con-full e-flex e-con e-child\" data-id=\"a54e30b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a7f10f9 e-con-full e-flex e-con e-child\" data-id=\"a7f10f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff37a77 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ff37a77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ri ri-number-1\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e0ab69 elementor-widget elementor-widget-heading\" data-id=\"8e0ab69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Auditar Depend\u00eancias<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a087535 e-con-full e-flex e-con e-child\" data-id=\"a087535\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7cad77 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d7cad77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rever faturas de servi\u00e7os anal\u00f3gicos, ISDN e WLR<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Inspecionar fisicamente os edif\u00edcios para detetar linhas de alarme e de elevadores<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Verificar com as equipas de instala\u00e7\u00f5es e fornecedores de manuten\u00e7\u00e3o terceiros<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Confirmar a conetividade dos terminais de pagamento<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><a href=\"https:\/\/www.gov.uk\/guidance\/prepare-your-education-estate-for-the-pstn-and-isdn-switch-off\">Modelo de refer\u00eancia<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2612fe9 e-con-full e-flex e-con e-child\" data-id=\"2612fe9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b6cabbe e-con-full e-flex e-con e-child\" data-id=\"b6cabbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06fbbd6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"06fbbd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ri ri-number-2\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6979b5d elementor-widget elementor-widget-heading\" data-id=\"6979b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Definir Requisitos de Resili\u00eancia<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21c79e6 e-con-full e-flex e-con e-child\" data-id=\"21c79e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27c0dea elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"27c0dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Identificar sistemas que requerem UPS ou bateria de reserva<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Planear chamadas de emerg\u00eancia durante cortes de energia<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Documentar procedimentos de failover<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93dac28 e-con-full e-flex e-con e-child\" data-id=\"93dac28\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6ed4d95 e-con-full e-flex e-con e-child\" data-id=\"6ed4d95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86a0e4d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"86a0e4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ri ri-number-3\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faad8e4 elementor-widget elementor-widget-heading\" data-id=\"faad8e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clarificar o Seu Modelo Operacional de Comunica\u00e7\u00f5es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db7daec e-con-full e-flex e-con e-child\" data-id=\"db7daec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf0b86 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"aaf0b86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">A voz \u00e9 puramente transacional?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Necessita de an\u00e1lises de centro de contacto?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Necessita de garantia de qualidade (QA) e coaching estruturados?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Necessita de fluxos de trabalho de CRM integrados?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de5803f e-con-full e-flex e-con e-child\" data-id=\"de5803f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-df175a0 e-con-full e-flex e-con e-child\" data-id=\"df175a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbf198 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3dbf198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ri ri-number-4\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68944ef elementor-widget elementor-widget-heading\" data-id=\"68944ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Proteger a Flexibilidade<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51dff1d e-con-full e-flex e-con e-child\" data-id=\"51dff1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f007882 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f007882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Confirmar a portabilidade de n\u00fameros (migra\u00e7\u00e3o)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rever a capacidade de exporta\u00e7\u00e3o de dados<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Evitar restri\u00e7\u00f5es de hardware propriet\u00e1rio<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-badge-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Garantir que os termos comerciais refletem as mudan\u00e7as futuras esperadas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcc525f e-flex e-con-boxed e-con e-parent\" data-id=\"bcc525f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b670b0 elementor-widget elementor-widget-text-editor\" data-id=\"5b670b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Considera\u00e7\u00f5es finais<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cd296d elementor-widget elementor-widget-text-editor\" data-id=\"0cd296d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">O programa PSTN do Reino Unido est\u00e1 ativo. O fim de comercializa\u00e7\u00e3o j\u00e1 reformulou o mercado. A desativa\u00e7\u00e3o nacional est\u00e1 prevista para janeiro de 2027.  <\/span><\/p><p><span style=\"font-weight: 400;\">Em toda a Europa, a desativa\u00e7\u00e3o do cobre e da voz legada est\u00e1 a progredir atrav\u00e9s de programas regulamentares estruturados.<\/span><\/p><p><strong>A transi\u00e7\u00e3o pode ser tratada como uma tarefa de conformidade. Tamb\u00e9m pode ser utilizada para melhorar a resili\u00eancia, a visibilidade da experi\u00eancia do cliente e a flexibilidade operacional. <\/strong><\/p><p><span style=\"font-weight: 400;\">A diferen\u00e7a nas abordagens empresariais ser\u00e1 evidente durante este pr\u00f3ximo ciclo de mudan\u00e7a e criar\u00e1 vencedores e vencidos com base nos resultados de migra\u00e7\u00e3o alcan\u00e7ados.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A desativa\u00e7\u00e3o da PSTN est\u00e1 em curso. Os prazos est\u00e3o definidos. A retirada de produtos j\u00e1 est\u00e1 a afetar o que as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":46478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[485],"tags":[673,672,674],"class_list":["post-46482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inovacao-e-tecnologia","tag-comunicacoes-na-nuvem","tag-desativacao-da-pstn","tag-voip"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cronograma de desativa\u00e7\u00e3o da PSTN e o que as empresas devem fazer agora &#183; VoIPstudio<\/title>\n<meta name=\"description\" content=\"A desativa\u00e7\u00e3o da rede de cobre est\u00e1 em curso em toda a Europa e pode afetar o seu neg\u00f3cio. 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