Enterprises have always had a variety of tools at their…
VoIP Video Calls
Video calls have become an integral part of business communication over the last couple of decades. However there are many differences in the way they are implemented and used between companies.
Some organizations prefer to reduce the number of in person meetings and rely greatly on videoconferencing while others will do so only in extreme circumstances. Smaller businesses generally could not afford to implement videoconferencing solutions and so video calls were generally the purview of larger corporations.
Video Calling With VoIP
With the introduction of VoIP, video calls have become easy to set up (for the company) and use (for the employees). Most organizations have become habituated to using video calls on the desktop – most vendors offer some sort of soft phone application that works for this – but mobile access still remained a problem.
Slow data speeds and insufficient bandwidth for mobile data users, the hardware capabilities of devices as well as security concerns hindered video calls on mobile.
VoIP Video Calling On Mobile Devices
Since many of the issues obstructing video calling on phones have been resolved, vendors are now developing mobile applications that can provide video calling capabilities for users. The proliferation of fast 4G LTE networks ensures that employees generally have Internet access, no matter where they are.
Additionally the hardware in phones and tablets has improved to the point where professional communication is possible without being hindered by bad video or audio quality.
Nevertheless security is one of the most important concerns for organizations when it comes to mobile access. To alleviate these concerns, some VoIP providers have implemented security protocols that comply with enterprise guidelines/rules. This involves securing the call signaling process as well as encrypting the actual content of the call.
Benefits Of Mobile Video Calling
Organizations derive immense value by substituting video conference calls in place of face-to-face meetings. Not only does it save time and expenses but it enables better collaboration.
Extending these benefits to mobile is only natural since a greater number of employees are now utilizing personal or work issued mobile devices. In fact, some workers barely ever touch their desk phone and quite a few don’t even have one in the first place.
Today’s workforce is more mobile than it ever was – work is no longer confined to eight hours during the day at one location. Some employees telecommute, some travel extensively as part of their jobs while others have to work at client locations.
Not being able to attend virtual meetings simply because they are not at their desk can result in lost productivity. It wastes time because the meeting may have to be rescheduled, postponing essential work that needs to be done immediately.
Perhaps the most important aspect of VoIP video calling on mobile devices is the fact that it has become a necessity in a globalized business environment, where mobility is taken for granted. Extending the services of video calling on mobile devices is just the first step to ensuring a truly collaborative work environment within organizations.
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