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Integrations - Act!

Below you will find instructions on enabling the Click to Call functionality in Act! software.

First, you will need to add SIP TAPI driver to your system as explained in our Manual here

Next open Act! application and follow the steps below.

Configuration

SAGE-ACT-Dialer-settings.png

Figure 59.1 Act! Click to Call configuration
  1. Go to Tools -> Preferences... menu.
  2. In Communications tab, click Dialer Preferences...
  3. Enable Use dialer.
  4. Select SIP TAPI for click2dial as Modem or line
  5. Click OK button.

Test Call

Now restart Act! software and perform a test call as shown below:

SAGE-ACT-Dialer.png

Figure 59.2 Act! Click to Call
  1. Go to Contacts -> Phone Contact... menu.
  2. Select the number you want to dial and click Dial button.