Skip to content

Advanced - Team Policies

Team Policies make use of Teams to quickly and easily apply certain settings and permissions.

admin-advanced-team-policies.png

Figure 85.1 Team Policies.
  1. Click to add a new Team Policy.
  2. Existing policies can be changed or deleted by clicking on the name.

Add Team Policies

admin-advanced-team-policies-add.png

Figure 85.2 Add Team Policies.
  1. Select the Group Policy to Apply.
  2. Select which team to apply the policy to.

Current Policies:

  • User Settings: disable changes - Users cannot make any changes to their user settings.
  • Call Presence: disable - don't show call status (ringing, on call etc.) of other users
  • Call Presence: hide phone numbers - when showing call status (ringing, on call etc.) of other users, don't show phone numbers
  • Chat: allow within a team only - Team Members can only Chat with other members of the same team.
  • Chat: disable - Chat completely disabled.
  • Call Recordings: disable access - When Ad-Hoc Recording is enabled Users will have access to call recordings made form their user, this setting disables this access while maintaining Ad-Hoc Recording ability.
  • Desktop Softphone: copy number to clipboard - Allows Copy to Clipboard directly from Desktop Application.
  • Billing: disable access - Hides billing details and invoices.
  • Export: disable access - Admin users cannot export any Records.
  • Contacts: hide - Hides Contacts panel in Softphone client apps.