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  1. Introduction
  2. Quick Start
  3. Balance
  4. My Account
  5. Settings
  6. Calls History
  7. Users
  8. Inbound numbers
  9. Queues
  10. Ring Groups
  11. Pickup Groups
  12. IVR
  13. Conferences
  14. Phones
  15. Contacts
  16. Network configuration
  17. Integrations
  18. Getting Help
  19. Glossary

Manual configuration - Polycom

If your phone was purchased from VoIPstudio, it has been already pre configured and there is no need to provision it. Please refer to Phone edit section to assign extensions. If your phone was not purchased from VoIPstudio, please perform a Factory Reset described in Factory Reset section above and Firmware upgrade.

You can obtain your phone IP by following the steps described in Find phone IP section above.

Polycom - SIP account settings

Figure 14.47 Polycom - SIP account settings.

To configure Polycom phone to work with VoIPstudio service login into web interface (default username: Polycom, default password: 456) of the device and follow steps below:

  1. Click Lines link in the top menu.
  2. Enter your SIP username into fields (2).
  3. Enter your SIP password into filed (3).
  4. Enter your extension into field (4).
  5. Enter your SIP domain into field (5).
  6. Click Submit button (6).

After a short while the Polycom phone will connect to VoIPstudio servers and you will be able to start making and receiving calls.

Polycom VVX400

Polycom - Manual account settings

Figure 14.48 Polycom - Manual account settings.
  1. Click Simple Setup.
  2. Enter your SIP username into fields (2).
  3. Enter your SIP password into filed (3).
  4. Enter your extension into field (4).
  5. Enter your SIP domain into field (5).
  6. Click Submit button (6).

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