VOIP tutorials

Need help getting off the ground?

VoIP tutorials

Take a look at our tutorial videos for quick guides to account setup, dashboards, virtual switchboard and all the most useful features of our business telephone.

We’ll have you up and running in no time

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Quick start guide White arrow

quick start guide

How to get started!

It takes a couple of minutes to set up an account and make your first call.

VoIPstudio interface overview Play

Register a new account on VoIPstudio

Getting started. Let’s see how to set up a VoIPstudio account.

VoIPstudio first call tutorial Play

How to make your first call

Here’s how to make your first VoIPstudio call.

The Essentials White arrow

VoIpstudio essentials overview

An overview of the really important things

Here are the basics! A quick tour of the really important things.

VoIPstudio interface overview Play

Interface overview

A guided tour of the interface to help you understand the portal layout and basic functionality.

VoIPstudio dashboard tutorial Play

The Administration dashboard

Take a tour of the VoIPstudio administration dashboard.

VoIPstudio reception console Play

Virtual switchboard

All you need to know about VoIPstudio’s multi-featured virtual switchboard.

VoIPstudio call recording Play

Call recording

Everything you need to know about call recording on VoIPstudio.

Setup and customise White arrow

Setting up and customising

Building your business telephone

User management, numbers and contacts in VoIPstudio.

VoIPstudio add user Play

How to set up a new user

How to add a new user from the admin panel.

VoIPstudio add contact Play

Create a contact

How to add contacts to your personal contact directory.

VoIPstudio reception console Play

Layout customisation

Learn how to customise your experience of our virtual switchboard.

VoIPstudio add inbound number Play

How to add an inbound number

Learn how to add inbound numbers and start receiving calls on VoIPstudio.

VoIPstudio ivr Play

How to create an IVR system

Create an IVR system to allow callers to navigate to the right dept or person.

VoIPstudio queues Play

How to create queues

Learn how to automatically distribute incoming calls to selected agents.

VoIPstudio pickup groups Play

How to create a pickup group

Create call pickup groups to handle your incoming calls more effectively.

Music on hold Play

How to create Music on Hold

Set up and configure Music on Hold.

Every day tasks White arrow

using voipstudio

The things you’ll do every day

Here are some handy guides for the things you’ll do every day.

Transfer calls Play

Transferring calls

Learn how to transfer calls to your colleagues.

VoIPstudio interface overview Play

Using voicemail

How to set up and manage voicemail.

Join conference Play

Conference calls

Set up instant conference calls for unlimited participants.

Follow me Play

Follow me

Forward your inbound calls to any device.

Speech to text Play

How to use speech to text

Learn how to receive text notifications of voicemail messages using our "speech to text" functionality.

Cdrs Play

CDRs on VoIPstudio

Call Detail Reports. What they are and how to find them on VoIPstudio.

business phone integrations

Quickly integrate VoIPstudio with your favourite app or CRM

Microsoft Dynamics 365 - Click to Call

Learn how to enable click to call in Microsoft Dynamics to improve productivity and streamline customer interactions

Salesforce set up

A step by step guide to integrate Salesforce with VoIPstudio.

Salesforce - making and receiving calls

How to make and receive calls without leaving Salesforce.

Oracle Sales Cloud set up

Learn how to enable click to call in Microsoft Dynamics to improve productivity and streamline customer interactions

Zoho CRM set up

A quick guide to setting up Zoho CRM integration.

Making and receiving calls with Zoho CRM

Managing your calls and contacts directly from Zoho CRM.

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Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next?

Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next?

Start my trial! Take a 30 day free trial

Start a free 30 day trial now, no credit card details are needed!