Release notes

New features and bug fixes

What's new?

See our latest updates on new
features, enhancements, bug fixes
and general techie stuff!

At VoIPstudio we're continuously striving to deliver the best service we possibly can. VoIPstudio goes through regular upgrades and changes to help ensure that our users get the best possible experience from the service.

Latest VoIPstudio features

6th May 2019

    • Mobile App – version: 1.1.13
      • Added support for setting Caller ID;

2nd April 2019

    • Web Dashboard – version: 1.0.76
      • Brand new Console Queue 2.0 released;
      • Improved contact management: added option for removing all contacts;
      • Added better support for sending faxes;

6th May 2019

    • Web Dashboard – version: 1.0.78
      • Added support for managing delivery addresses;
      • Added support for adding bank transfers while adding customer funds;
      • Added support for displaying pending DDIs;
      • Added support for buying phones with customer funds or saved credit cards;

15th March 2019

  • Desktop Softphone – version: 3.0.52
    • Added contacts indicator: show when user is on a call;
    • Added softphone Keybindings to answer calls

28th December 2018

  • Desktop Softphone – version: 3.0.47
    • introduced ES UI version;
    • added support for displaying contact names in dialled numbers section;

28th February 2019

    • Web Dashboard – version: 1.0.73
      • Added support for removing all contacts;
      • Added support for editing group name for selected contacts;

31st January 2019

    • Mobile App – version: 1.1.10
      • Added search field for: contacts, voicemails, call history, chat messages, call recordings and faxes;
      • Added fax list
      • Added contacts grouping in settings panel;
      • Added support for “Show offline contacts” in settings panel;

31st January 2019

    • Web Dashboard – version: 1.0.70
      • Introduced new regulation requirements for France and South Africa;
      • Added provisioning template for Cisco502G IP phone;

28th December 2018

    • Web Dashboard – version: 1.0.67
      • Timezone and location can be now updated for activated locations
      • Follow me target can be now set to own extension

17th September 2018

    • Mobile App – version: 1.1.0
      • Released Mobile App for Android
      • Released Mobile App for iOS

30th November 2018

    • Mobile App – version: 1.1.5
      • Added translations for Spanish language
      • Added speakerphone toggle button when outbound call is ringing

31th December 2018

    • Mobile App – version: 1.1.9
      • Improved behaviour of copy / paste in telnumber field
      • Added support for `voipcancel` push notifications
      • Added registration and password reset as part of the app

28th November 2018

  • Web Dashboard – version: 1.0.65
    • New dashboard panel: Added calls log and agents log to the queue window
    • New dashboard panel: Added support for filtering by date time, caller ID and inbound number to queue stats window
    • New dashboard panel: pie charts improvement – showing values

24thSeptember 2018

  • Desktop Softphone – version: 3.0.45
    • added support for attaching files to support tickets;
    • added the ability to paste e164 numbers in soft-phone “Enter number” space;

18thSeptember 2018

  • Web Dashboard – version: 1.0.59
    • New dashboard panel: Admins can see all support tickets and are able to reply to all of them at any stage
    • New dashboard panel: Added filters for User Fax Grid

13thAugust2018

  • Web Dashboard – version: 1.0.54
    • New dashboard panel: Option to remove all contacts and filter them by all columns

16thJuly 2018

  • Web Dashboard – version: 1.0.50
    • New dashboard panel: Option to bulk change group name for selected contacts added
    • New dashboard panel: Voicemail remote access

11thJune 2018

  • Web Dashboard – version: 1.0.49
    • Trial now needs to be activated first in order to use the web panel (except support);
    • During the free trial, the customer now needs to use the free trial allowance first in order to buy more numbers;

15thMay 2018

  • Web Dashboard – version: 1.0.45
    • new version of REST API doc based on OpenAPI 2.0 specification
    • new dashboard panel: Call statistics for Queues
    • new dashboard panel: Received Calls
    • new dashboard panel: Missed Calls

9thApril 2018

  • Web Dashboard – version: 1.0.38
    • Added support for enhanced TTS (Text to Speech);
    • Improvements made to ‘Numbers’ grid layout and usability: removed pagination, improved filtering by e164 column;
    • Disabled users will not now be visible on corporate contact lists;
    • Added support for importing users from CSV;

20th March 2018

  • Web Dashboard – version: 1.0.35
    • Support for Russian telephone numbers added
    • Improvements made to ‘Users’ grid layout and usability: removed paging, added filtering support by online / offline status
    • Improvements made to ‘Phones’ grid layout and usability: removed paging, added online / offline status column with filtering support

26th February 2018

  • Web Dashboard – version: 1.0.33.0
    • Enabled the logging of calls to Queues and Ring Groups as “missed” in desk / soft phones – see (9) in Figure 3.5 here
    • Two new service codes added: #421 to enable Follow Me, and #422 to disable Follow Me
    • Added support for filtering voicemail grid by user column
  • Desktop Softphone – version: 3.0.43
    • Inbound call configuration can now be managed from the Settings panel
    • Voicemail configuration can now be managed from the Settings panel
    • Follow Me configuration can now be managed from the Settings panel
    • Users can now log in and out of Call Queues from the Settings panel

12th February 2018

  • Web Dashboard – version: 1.0.26
    • Call Barging now available for all calls, not just calls to Queues as before
    • Caller ID now shows contact name for known numbers
  • Desktop Softphone – version: 3.0.41
    • Auto Gain Control can now be disabled

1st February 2018

  • Desktop Softphone – version 3.0.40
    • Added support for auto joining of chat conference on start up
    • Added support for softphone window to stay always on top of other windows
    • Added support for compact call panel layout
    • Added support for bouncing dock icon (MacOS) or flashing icon (Windows) when call is incoming
    • Added support for playing DTMF audio when pressing keys

26th January 2018

  • Web Dashboard – version 1.0.30
    • Introduced filtering support for SMS grid in user dashboard and admin panel
    • Added support for activating Emergency Services Calling for Canada

12th January 2018

  • Web Dashboard – version 1.0.27
    • Added support for filtering CDRs grid by “type” in user dashboard and admin panel;
    • Added “User” column to CDRs grid in admin panel with filtering support
    • Introduced “Call credit” history grid in admin panel in history section

Latest VoIPstudio bug fixes

6th May 2019

    • Web Dashboard – version: 1.0.78
      • Fixed issue with queue Agent log;
      • Fixed issue with IVR breakout menu;

2nd April 2019

    • Web Dashboard – version: 1.0.76
      • Fixed issue with adding / removing users from groups while editing user;
      • Fixed DND issue in Reception Console;

28th February 2019

    • Mobile App – version: 1.1.11
      • Fixed audio issue with Voicemail recording;

15th March 2019

  • Desktop Softphone – version: 3.0.52
    • Fixed issue with no audio after call resumed from hold;
    • Fixed issue with showing wrong CLI used;

28th December 2018

  • Desktop Softphone – version: 3.0.47
    • Fixed issue with displaying Softphone window outside the monitor screen;

28th February 2019

    • Web Dashboard – version: 1.0.73
      • Fixed issue with adding location without regulations requirements;
      • Fixed issue with updating user queues and ring groups;

31st January 2019

    • Web Dashboard – version: 1.0.70
      • Fixed issue with C2C to Toll Free numbers;
      • Fixed issue with updating routing rule group name;

31st January 2019

    • Mobile App – version: 1.1.10
      • Fixed recording playback issue;

28th December 2018

    • Web Dashboard – version: 1.0.67
      • fixed issue with removing files of call recordings from FTP server
      • fixed issue with with ivr”Company Directory” Voice Guide language

30th November 2018

    • Mobile App – version: 1.1.5
      • Fixed issue with making calls with native phone panel
      • Fixed Caller ID issue on incoming calls

31th December 2018

    • Mobile App – version: 1.1.9
      • Fixed issue with continuous ringing after the call is answered
      • Fixed issue with numbers prefixed with “0”

28th November 2018

  • Web Dashboard – version: 1.0.65
    • Fixed visual issue with deleting call recordings for users with role: Normal

24thSeptember 2018

  • Desktop Softphone – version: 3.0.45
    • Fixed issue with invalid location when logging into Softphone;

13thAugust2018

  • Web Dashboard – version: 1.0.54
    • Fixed issue with legacy console queue panel

18thSeptember 2018

  • Web Dashboard – version: 1.0.50
    • Fixed dashboard issue with visualisation of date

16thJuly 2018

  • Web Dashboard – version: 1.0.50
    • Fixed customer VAT number display issue

11thJune 2018

  • Web Dashboard – version: 1.0.49
    • Fixed issue with ordering US numbers for different cities and same area codes;
  • Desktop Softphone – version: 3.0.44
    • Fixed issue with reseting Audio Out to Default after restart;
    • Fixed OSX Log out crash issue

15thMay 2018

  • Web Dashboard – version: 1.0.45
    • Fixed issue with assigning phone lines to temporarily deactivated users;
    • Fixed issue with reactivating saved credit card for suspended account;

9thApril 2018

  • Web Dashboard – version: 1.0.26
    • Fixed issue with location selection while buying number with Worldwide regulation status

20th March 2018

  • Web Dashboard – version: 1.0.35
    • Fixed issue with selecting not verified Caller ID / Reserved number as CLI / Dynamic CLIs

26th February 2018

  • Web Dashboard – version: 1.0.33.0
    • Fixed issue with filtering CDRs grid by type column
    • Fixed issue demon chart showing “No data available” while there were no CDRs for 2-4 days
  • Desktop Softphone – version: 3.0.43
    • Fixed audio problems with some NAT/Firewall devices
    • Fixed MacOS not being able to Shutdown, Reboot or Logout while Softphone is running

12th February 2018

1st February 2018

  • Desktop Softphone – version 3.0.40
    • Fixed a bug where the country code drop down resets iteslf on each call to the default value

26th January 2018

  • Web Dashboard – version: 1.0.30
    • Fixed issue with displaying “Deleted user” call recordings history

15th January 2018

12th January 2018

  • Web Dashboard – version: 1.0.26
    • Fixed support for updating and reactivating “Emergency Calling Services” for numbers that have already been provisioned
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