Release notes

Our latest
Release notes

See our latest updates on new features, enhancements, bug fixes and general techie stuff!

New features and bug fixes

Release notes
VoIP phone service background VoIP phone service background

Voip service release notes

Latest upgrades and
bug fixes

At VoIPstudio we’re continuously striving to deliver the best service we possibly can. VoIPstudio goes through regular upgrades and changes to help ensure that our users get the best possible experience from the service.

8th June 2020

Mobile App - version 1.2.4
  • Added support for displaying Queue / Ring Group name for incoming calls;
Web Dashboard - version 1.0.117
  • Added support for choosing number format to Zoho integration;
  • Introduced support for assigning users to Teams;
  • Improved trial activate tel code field;
Desktop Softphone - version 3.0.61
  • Added DTMF panel during Attended Transfer;

8th May 2020

Mobile App - version 1.2.0
  • Added support for displaying contact names for internal calls;
Web Dashboard - version 1.0.114
  • Introduced question marks and red stars for required fields for better user experience;
  • Added support for displaying contact names for internal calls;
  • Better support for selecting records in combo lists;

6th April 2020

Mobile App - version 1.1.22
  • VoIPstudio Lite released;
  • Introduced Polish version of mobile app;
Web Dashboard - version 1.0.110
  • Added `Zapier` integration;
  • Added support for private and public access to Conference Rooms;
Desktop Softphone - version 3.0.60
  • Added support for changing name of Conference Rooms;
  • Added info about private and public access in Conference Rooms;
  • Improved support for screen sharing during multi monitor sessions;

10th March 2020

Web Dashboard - version 1.0.106
  • Introduced autocomplete dropdown for location window: city;
  • Improved support for removing files from FTP while removing CDRs / Call Recordings;

7th February 2020

Mobile App - version 1.1.21
  • Introduced German version of mobile app;
Web Dashboard - version 1.0.103
  • Added support for local numbers to `Zoho` integration;
  • Introduced 2 new widgets in admin dashboard: `Inbound Calls Volume` and `Outbound Calls Volume`;
  • Introduced `datetime` filter in `CDRs` grid;
Desktop Softphone - version 3.0.59
  • Screensharing feature introduced;
  • File transfer feature introduced;

3rd January 2020

Web Dashboard - version 1.0.102
  • Added Missed Call email notification feature;

6th December 2019

Mobile App - version 1.1.19
  • Added support for XMPP events (contacts and call UI improvements)
Web Dashboard - version 1.0.101
  • Improved number filtering for user numbers;
  • Introduced `Dialled Numbers` widget to admin dashboard;
  • Added CNAM support for Caller Name lookups;
Desktop Softphone - version 3.0.58
  • Highlighted `hang-up` button;
  • Minor XMPP events improvements;

7th November 2019

Mobile App - version 1.1.18
  • Improved chat notifications for online users;
Web Dashboard - version 1.0.98
  • Added `Zoho` integration;
  • Added support for increasing / decreasing storage allowance while adding / removing users;
Desktop Softphone - version 3.0.57
  • Added support for logging in / out to ALL queues;

4th October 2019

Web Dashboard - version 1.0.94
  • Added support for drag and drop in new reception console;
  • Introduced `Integrations` tab to admin dashboard;

6th September 2019

Web Dashboard - version 1.0.90
  • Improved final destinations for non-active users;
  • Improved logic for private contacts while importing users;
Desktop Softphone - version 3.0.56
  • * Added support for Call Barging to desktop UI;

2nd August 2019

Mobile App - version 1.1.16
  • Added support for displaying contact names on CDRs grid;
Web Dashboard - version 1.0.86
  • Added support showing contact names under Call History grid;
  • Added support for displaying pending DDI notifications;
Desktop Softphone - version 3.0.55
  • Removed `Ignore` button for C2C calls;

5th July 2019

Mobile App - version 1.1.15
  • Added support for displaying contact names in CDR grid
Web Dashboard - version 1.0.84
  • Added support for Portugal and Cinga Geo numbers
Desktop Softphone - version 3.0.54
  • Improved support for XMPP events (Zoho integration)

7th June 2019

Mobile App - version 1.1.14
  • Added support for reloading CDR grid after missed call
Web Dashboard - version 1.0.81
  • Added support for 6 digit PIN to conference rooms
  • Improved import users feature

6th May 2019

Mobile App - version 1.1.13
  • Added support for setting Caller ID
Web Dashboard - version 1.0.78
  • Added support for managing delivery addresses
  • Added support for adding bank transfers while adding customer funds
  • Added support for displaying pending DDIs
  • Added support for buying phones with customer funds or saved credit cards
Desktop Softphone - version 3.0.53
  • Introduced Call Parking feature
  • Added support for displaying current per minute rate

2nd April 2019

Web Dashboard - version 1.0.76
  • Brand new Console Queue 2.0 released
  • Improved contact management: added option for removing all contacts
  • Added better support for sending faxes

15th March 2019

Desktop Softphone - version 3.0.52
  • Added contacts indicator: show when user is on a call
  • Added softphone Keybindings to answer calls

28th February 2019

Web Dashboard - version 1.0.73
  • Added support for removing all contacts
  • Added support for editing group name for selected contacts

31st January 2019

Mobile App - version 1.1.10
  • Added search field for: contacts, voicemails, call history, chat messages, call recordings and faxes
  • Added fax list
  • Added contacts grouping in settings panel
  • Added support for "Show offline contacts" in settings panel
Web Dashboard - version 1.0.70
  • Introduced new regulation requirements for France and South Africa
  • Added provisioning template for Cisco502G IP phone

31st December 2018

Mobile App - version 1.1.9
  • Improved behaviour of copy / paste in telnumber field
  • Added support for `voipcancel` push notifications
  • Added registration and password reset as part of the app

28th December 2018

Web Dashboard - version 1.0.67
  • Timezone and location can be now updated for activated locations
  • Follow me target can be now set to own extension
Desktop Softphone - version 3.0.47
  • introduced ES UI version
  • added support for displaying contact names in dialled numbers section

30th November 2018

Mobile App - version 1.1.5
  • Added translations for Spanish language
  • Added speakerphone toggle button when outbound call is ringing

28th November 2018

Web Dashboard - version 1.0.65
  • New dashboard panel: Added calls log and agents log to the queue window
  • New dashboard panel: Added support for filtering by date time, caller ID and inbound number to queue stats window
  • New dashboard panel: pie charts improvement - showing values

24th September 2018

Desktop Softphone - version 3.0.45
  • added support for attaching files to support tickets
  • added the ability to paste e164 numbers in soft-phone "Enter number" space

18th September 2018

Web Dashboard - version 1.0.59
  • New dashboard panel: Admins can see all support tickets and are able to reply to all of them at any stage
  • New dashboard panel: Added filters for User Fax Grid

17th September 2018

Mobile App - version 1.1.0
  • Released Mobile App for Android
  • Released Mobile App for iOS

13th August 2018

Web Dashboard - version 1.0.54
  • New dashboard panel: Option to remove all contacts and filter them by all columns

16th July 2018

Web Dashboard - version 1.0.50
  • New dashboard panel: Option to bulk change group name for selected contacts added
  • New dashboard panel: Voicemail remote access

11th June 2018

Web Dashboard - version 1.0.49
  • Trial now needs to be activated first in order to use the web panel (except support)
  • During the free trial, the customer now needs to use the free trial allowance first in order to buy more numbers

15th May 2018

Web Dashboard - version 1.0.45
  • new version of REST API doc based on OpenAPI 2.0 specification
  • new dashboard panel: Call statistics for Queues
  • new dashboard panel: Received Calls
  • new dashboard panel: Missed Calls

9th April 2018

Web Dashboard - version 1.0.38
  • Added support for enhanced TTS (Text to Speech)
  • Improvements made to 'Numbers' grid layout and usability: removed pagination, improved filtering by e164 column
  • Disabled users will not now be visible on corporate contact lists
  • Added support for importing users from CSV

20th March 2018

Web Dashboard - version 1.0.35
  • Support for Russian telephone numbers added
  • Improvements made to 'Users' grid layout and usability: removed paging, added filtering support by online / offline status
  • Improvements made to 'Phones' grid layout and usability: removed paging, added online / offline status column with filtering support

26th February 2018

Web Dashboard - version 1.0.33.0
  • Enabled the logging of calls to Queues and Ring Groups as "missed" in desk / soft phones - see (9) in Figure 3.5 here
  • Two new service codes added: #421 to enable Follow Me, and #422 to disable Follow Me
  • Added support for filtering voicemail grid by user column
Desktop Softphone - version 3.0.43
  • Inbound call configuration can now be managed from the Settings panel
  • Voicemail configuration can now be managed from the Settings panel
  • Follow Me configuration can now be managed from the Settings panel
  • Users can now log in and out of Call Queues from the Settings panel

12th February 2018

Web Dashboard - version 1.0.26
  • Call Barging now available for all calls, not just calls to Queues as before
  • Caller ID now shows contact name for known numbers
Desktop Softphone - version 3.0.41
  • Auto Gain Control can now be disabled

1st February 2018

Desktop Softphone - version 3.0.40
  • Added support for auto joining of chat conference on start up
  • Added support for softphone window to stay always on top of other windows
  • Added support for compact call panel layout
  • Added support for bouncing dock icon (MacOS) or flashing icon (Windows) when call is incoming
  • Added support for playing DTMF audio when pressing keys

26th January 2018

Web Dashboard - version 1.0.30
  • Introduced filtering support for SMS grid in user dashboard and admin panel
  • Added support for activating Emergency Services Calling for Canada

12th January 2018

Web Dashboard - version 1.0.27
  • Added support for filtering CDRs grid by "type" in user dashboard and admin panel
  • Added "User" column to CDRs grid in admin panel with filtering support
  • Introduced "Call credit" history grid in admin panel in history section

8th June 2020

Mobile App - version 1.2.4
  • Fixed issue with displaying from number in call history for internal calls;
  • Fixed issue with phone not ringing on iPhone X and iOS 13;
Web Dashboard - version 1.0.117
  • Fixed issue with auto fill for postcode in location window;
Desktop Softphone - version 3.0.61
  • Fixed encoding issue with Chat file transfer;
  • Fixed issue with displaying from number in call history for internal calls;

8th May 2020

Mobile App - version 1.2.0
  • Fixed issue with chat history for users with role: Normal;
Web Dashboard - version 1.0.111
  • Fixed issue with selecting reserved number Emergency Calling Service;

6th April 2020

Mobile App - version 1.1.22
  • Fixed issue with lost audio in second call on iOS;
Web Dashboard - version 1.0.110
  • Fixed issue with demo data in admin dashboard;
  • Fixed issue with removed elements in Reception Console;
Desktop Softphone - version 3.0.60
  • Fixed issue with duplicated join screen session notification;
  • Fixed issue with long user names in softphone header;

6th March 2020

Web Dashboard - version 1.0.106
  • Fixed timezone issue in Wallboard;
  • Fixed issue with displaying Caller ID in user edit window;

7th February 2020

Mobile App - version 1.1.21
  • Fixed issue with phone status not refreshing when you unblock the mobile phone;
  • Fixed issue for new contact with new group;
Web Dashboard - version 1.0.103
  • Fixed issue with user groups while adding new user;
Desktop Softphone - version 3.0.59
  • Fixed issue with: "Audio devices are missing" notification;

3rd January 2020

Mobile App - version 1.1.20
  • Fixed issue with 3 digit country codes;
  • Fixed issue with holding down 0 key;
Web Dashboard - version 1.0.102
  • Fixed visual issue while updating Validated ESC;

6th December 2019

Mobile App - version 1.1.19
  • Fixed issue with app loading after call crash;
  • Fixed issue with 3 digits country code in coutry code dropdown;
Mobile App - version 1.1.18
  • Fixed issue with call dropping when call is answered on a locked IPhone;
Web Dashboard - version 1.0.101
  • Fixed issue with displaying POPUPs in Wallboard;
  • Fixed issue with destination if now answer for following me with disabled user;
Web Dashboard - version 1.0.98
  • Fixed issue with `Unknown` calls under Dashboard > Received Calls;
  • Fixed issue with missing group in Routing Rules Settings;
Desktop Softphone - version 3.0.58
  • Fixed issue with call processing during login;
  • Fixed issue with displaying anonymous calls to ring groups when caller ID prefixed;
Desktop Softphone - version 3.0.57
  • Fixed issue with duplicated chat messages;
  • Fixed issue with log in / out of the queue;

4th October 2019

Web Dashboard - version 1.0.94
  • Fixed issue with downloading of large call recording files;
  • Fixed issue displaying deleted number;

6th September 2019

Mobile App - version 1.1.17
  • Fixed issue with subscribing to XMPP events during login;
Web Dashboard - version 1.0.90
  • Fixed offline users icon in reception console;
  • Fixed issue with deleting numbers with porting status;
Desktop Softphone - version 3.0.56
  • Fixed issue with editing deleted contact;

2nd August 2019

Mobile App - version 1.1.16
  • Fixed issue with crashing app for non logged in users;
Web Dashboard - version 1.0.86
  • Fixed issue with uploading files via `Voxbone` regulation API;
Desktop Softphone - version 3.0.55
  • Fixed issue with random contact from Anonymous calls;
  • Fixed right panel issue on `Windows 10`;

5th July 2019

Mobile App - version 1.1.15
  • Fixed issue with call forwarding number in settings panel
Web Dashboard - version 1.0.84
  • Fixed issue with buying phone from VoIPstudio app
Desktop Softphone - version 3.0.54
  • Fixed issue with showing members of ring groups
  • Fixed issue with transfering calls to a conference room with PIN

7th June 2019

Mobile App - version 1.1.14
  • Fixed issue with starting app without internet connection
Web Dashboard - version 1.0.81
  • Fixed bug with setting default CLI as dynamic CLI
  • Fixed bug with proof of address requirement for IT location;

6th May 2019

Web Dashboard - version 1.0.78
  • Fixed issue with queue Agent log
  • Fixed issue with IVR breakout menu
Desktop Softphone - version 3.0.53
  • Fixed issue with adding call number as contact
  • Fixed issue with transfering calls to the added contact

2nd April 2019

Web Dashboard - version 1.0.76
  • Fixed issue with adding / removing users from groups while editing user
  • Fixed DND issue in Reception Console

15th March 2019

Desktop Softphone - version 3.0.52
  • Fixed issue with no audio after call resumed from hold
  • Fixed issue with showing wrong CLI used

28th February 2019

Web Dashboard - version 1.0.73
  • Fixed issue with adding location without regulations requirements
  • Fixed issue with updating user queues and ring groups
Mobile App - version 1.1.11
  • Fixed audio issue with Voicemail recording

31st January 2019

Mobile App - version 1.1.10
  • Fixed recording playback issue
Web Dashboard - version 1.0.70
  • Fixed issue with C2C to Toll Free numbers
  • Fixed issue with updating routing rule group name

31st December 2018

Mobile App - version 1.1.9
  • Fixed issue with continuous ringing after the call is answered
  • Fixed issue with numbers prefixed with "0"

28th December 2018

Web Dashboard - version 1.0.67
  • fixed issue with removing files of call recordings from FTP server
  • fixed issue with with ivr"Company Directory" Voice Guide language
Desktop Softphone - version 3.0.47
  • Fixed issue with displaying Softphone window outside the monitor screen

30th November 2018

Mobile App - version 1.1.5
  • Fixed issue with making calls with native phone panel
  • Fixed Caller ID issue on incoming calls

28th November 2018

Web Dashboard - version 1.0.65
  • Fixed visual issue with deleting call recordings for users with role: Normal

24th September 2018

Desktop Softphone - version 3.0.45
  • Fixed issue with invalid location when logging into Softphone

18th September 2018

Web Dashboard - version 1.0.50
  • Fixed dashboard issue with visualisation of date

13th August 2018

Web Dashboard - version 1.0.54
  • Fixed issue with legacy console queue panel

16th July 2018

Web Dashboard - version 1.0.50
  • Fixed customer VAT number display issue

11th June 2018

Web Dashboard - version 1.0.49
  • Fixed issue with ordering US numbers for different cities and same area codes
Desktop Softphone - version 3.0.44
  • Fixed issue with reseting Audio Out to Default after restart
  • Fixed OSX Log out crash issue

15th May 2018

Web Dashboard - version 1.0.45
  • Fixed issue with assigning phone lines to temporarily deactivated users
  • Fixed issue with reactivating saved credit card for suspended account

9th April 2018

Web Dashboard - version 1.0.26
  • Fixed issue with location selection while buying number with Worldwide regulation status

20th March 2018

Web Dashboard - version 1.0.35
  • Fixed issue with selecting not verified Caller ID / Reserved number as CLI / Dynamic CLIs

26th February 2018

Web Dashboard - version 1.0.33.0
  • Fixed issue with filtering CDRs grid by type column
  • Fixed issue demon chart showing "No data available" while there were no CDRs for 2-4 days
Desktop Softphone - version 3.0.43
  • Fixed audio problems with some NAT/Firewall devices
  • Fixed MacOS not being able to Shutdown, Reboot or Logout while Softphone is running

12th February 2018

Desktop Softphone - version 3.0.41
  • Fix call transfer to external numbers

1st February 2018

Desktop Softphone - version 3.0.40
  • Fixed a bug where the country code drop down resets iteslf on each call to the default value

26th January 2018

Web Dashboard - version 1.0.30
  • Fixed issue with displaying "Deleted user" call recordings history

15th January 2018

Desktop Softphone - version 3.0.37
  • Fixed bug for dialling * with new softphone

12th January 2018

Desktop Softphone - version 1.0.26
  • Fixed support for updating and reactivating "Emergency Calling Services" for numbers that have already been provisioned
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