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Pickup groups allow users within the same group to answer each other calls. If a colleague's telephone is ringing, one can answer that call by picking up one’s own set and dialing **
(star key twice), instead of walking to the colleague’s desk.
To create a new Pickup Group:
Add
button located in the Pickup Groups
panel.Users
panel.Add
button.To edit Pickup Group settings click on the icon (1)
located on the left to the group name.