VoIP for Media Organizations

Posted on: 2017-03-28 | Categories:VoIP Services

The biggest strength of Internet technologies is how flexible they are. Most IP based tools and systems can adapt to different scenarios without any difficulty. Think of email for example. You can access your inbox from any device, anywhere in the world and you can send messages regardless of which provider the other person is using. You can use it for formal communication at work or to manage the family picnic. Why can’t our phone calls work like that?

VoIP makes it possible. Landlines and the PSTN based system we have been using for decades cannot adapt to the digital world like email. It’s why most organizations have already upgraded to VoIP or are planning to do it soon. Both consumers and enterprises alike have started using VoIP for cost savings, sophisticated features and call quality. Hosted VoIP services are flexible. It doesn’t what matter which industry or market segment your business is in. VoIP has something for your organization.

VoIP for Media Organization

The world of mass media and communication has altered dramatically in the last couple of decades. The name of the game is now responsiveness, collaboration and working on the go. Gone are the days when different types of media like print, news, video were separate and operated independently of each other. Nowadays the lines are blurred and no one quite knows where one ends or the other begins.

The communication system is even more crucial to media organizations compared to other businesses. If the phones stop working, your business comes to a standstill. Mobility, scalability, reliability and security are some of the key criteria you should use to evaluate any hosted VoIP service.

Need for Mobility

Those who work in the media know that connectivity is everything. You need the ability to stay in touch with colleagues and partners around the world. You won’t have access to a data connection all the time. You might be working at a remote location with few modern facilities or at a client site. You still need to make and receive calls. Most people think that hosted VoIP won’t work for them because they’re not sure of Internet access all the time.

VoIPstudio can route your calls to any landline or mobile number that you specify. So you can make and receive calls even if you don’t have an Internet connection. Your employees face the situation more often than most people would assume. Without such reliable fallback alternatives, users won’t be able to communicate with each other when circumstances change.

Need for Scale

Once upon a time, media organizations could confidently predict how many employees need a phone number or device. Today the environment is much more uncertain and ever-changing. Some employees may be working part-time, on a contract basis, as temporary staff, work from home etc. some of your employees may not need phones at all while others cannot function without them. You need the ability to quickly add or remove users, add numbers or lines when required and so on. When your needs change, your phone system should change too.

VoIPstudio offers the ability to scale up or down and even more. Add extra lines when traffic exceeds the network capacity. Remove them when you no longer need it and you will only have to pay for what you use. VoIPstudio uses per second billing which means you don’t have to pay for the full minute if you only used 20 seconds. With features like these, you never have to worry about exorbitant bills or hidden fees.

Need for Reliability and Call Quality

Media organizations need robust communication infrastructure. You need to stay ahead of competitors in not just your own industry but other segments as well. You cannot do this without a reliable phone system. Reliability means you should never miss a phone call, irrespective of the actual circumstances. Whatever happens around you, you should still be able to make and receive calls.

Many providers forget call quality in the pursuit of reliability and vice versa. But both reliability and call quality are critical for media companies. After all, reliability means nothing if you can’t actually hear what the other person is saying. Conversely, what is the point of having crystal clear audio if calls failed to go through consistently?

VoIPstudio has multiple ISO certified data centers around the world. If something goes wrong in one place, there is always another route for your call to go through. The platform offers high quality audio using standardized protocols (SIP). All traffic including the signaling arrangements and actual audio streams are encrypted, so you don’t have to worry about security or privacy. VoIPstudio takes care of call quality, reliability and security so your staff can get on with their jobs.