Note: you are viewing legacy manual.
Please click here for current version.
To submit a ticket click "Submit ticket" button located in Help panel - see figure 9.1. Next select your ticket type, from the drop down list
(1) and enter details of your problem into text area
(2). Finally click Submit button
To view your tickets click gear icon located in top right corner of Help panel. Next select from the context menu. To view history of all messages, click ticket ID link
To post a new message click Reply link - see
(2) in figure 8.3. Next enter content of your reply into text area
(1) and click Reply button
(1). Once you are satisfied with the solution provided by support team, you can close your ticket by clicking Close link - see
(3) in figure 9.3.