1. Introduction

General

This system is a complete Internet Telephony Service Affiliate platform refereed in this manual as Affiliate Portal. It lets Affiliates control all aspects of their communication platform such as customers, end users and payment details.

Requirements

The Affiliate Portal is browser-based. The following are recommended:

• Internet Explorer 8+
• Mozilla Firefox
• Google Chrome

Affiliate Portal is optimized for a screen resolution of minimum 1024 x 786 pixels.

Intended Audience

This guide is intended for staff involved in operating Affiliate platform. Readers of this guide should possess the following recommended knowledge and skill sets:

• Basic computer skills
• Familiarity with VoIP (SIP)

Conventions

In this manual, you will find a number of styles of text that distinguish between different kind of information. Below are some examples of these styles, and an explanation of their meaning.

style	meaning
www.example.com/login	Text you need to type into a program.
email field (1)	Field shown in a figure. For example:

Key concepts

Transactions

Transactions and Transaction Items are used to calculate Commission earned by each each customer and what level of commission is earned.

Customers

Customers (a company - business customer; individual - residential customer) is an organization/person using services provided by you (Affiliate) via VoIPstudio infrastructure.

Users

User is a person which is actually using the services - for example making and receiving calls or sending and receiving instant messages. There might be more than one user assigned to one customer.