London, UK – (25th June 2025) – VoIPstudio, a leading cloud business communications provider, and Quakker, an innovative Salesforce-native telephony application, today announced a strategic partnership to deliver an integrated communication solution for Salesforce users. This collaboration combines VoIPstudio’s award-winning VoIP Business Communications service with Quakker’s plug-and-play Salesforce connector, enabling businesses to make calls and send texts directly from within Salesforce CRM. The joint offering is designed to help mid-sized enterprises boost productivity while maintaining the highest standards of security and compliance.
With VoIPstudio and Quakker working together, Salesforce customers can deploy a complete cloud phone system inside their CRM in a matter of minutes. Key features of the integrated solution include one-click click-to-call dialing, inbound screen-pop with customer details, automatic call logging and note syncing in Salesforce, and even automatic lead creation for new incoming phone numbers. Users no longer need to juggle separate phone tools or manually record call outcomes; every conversation is seamlessly captured in Salesforce, saving time and ensuring data accuracy. Additionally, Quakker’s technology supports built-in SMS texting through Salesforce, which VoIPstudio’s platform will facilitate for a true omnichannel experience.
Security and compliance are at the core of this partnership. As companies face increasing regulatory requirements around communications data, the VoIPstudio-Quakker solution was built with compliance in mind. All call data and metadata reside within the customer’s Salesforce environment, aligning with GDPR privacy rules and industry-specific regulations. Quakker’s Salesforce-native design adheres to strict standards (including new EU directives like NIS2 for cybersecurity and DORA for financial sector resilience), while VoIPstudio provides secure, encrypted voice channels and reliable global telephony infrastructure. The result is a communication system that IT and compliance teams can trust, even in highly regulated sectors such as finance, healthcare, and government.
“We’re proud to partner with Quakker to bring our customers a truly unified CRM communication experience,” said Tim Meredith, CEO at VoIPstudio. “Our business users have always loved VoIPstudio’s ease of use and rich features, and now they can enjoy those benefits right inside Salesforce. Imagine a sales rep making calls, logging notes, and creating follow-up tasks all in one place – it’s a game-changer for productivity. And because the solution is fully cloud-based with robust security, IT departments get simplicity and peace of mind too.”
Jakub Tabedzki, CEO at Quakker (a Clorce Solutions product), commented: “Quakker was built to simplify telephony for Salesforce users. By teaming up with VoIPstudio, we’re able to offer a one-stop solution: the telephony service and the Salesforce integration in one package. This partnership removes a major barrier for Salesforce customers who want integrated calling. They don’t have to search for a compatible VoIP provider or worry about complex CTI middleware. With VoIPstudio’s reliable network alongside us, Quakker can deliver an out-of-the-box experience where clients can start calling from Salesforce within minutes of signing up. We’re excited to see businesses, especially in regulated industries, use our combined offering to improve customer connections while staying fully compliant.”
The partnership aims to address the growing demand for cloud-based communications that tie directly into CRM workflows. Industry research shows that integrating telephony with CRM can significantly increase sales call volumes and improve customer satisfaction by providing context to every conversation. By using Salesforce as the single interface for voice calls, companies can eliminate tedious app-switching and ensure that every customer interaction is tracked. Early adopters of the VoIPstudio-Quakker solution have reported faster call handling and more effective coaching of their sales and support teams, thanks to the real-time data captured in Salesforce dashboards.
The VoIPstudio-Quakker integrated solution is available immediately. Salesforce users can activate a free trial of VoIPstudio’s cloud phone system and connect it to Quakker, which is accessible via the Salesforce AppExchange and directly from Quakker’s website. Pricing for the combined offering is designed to be flexible: VoIPstudio offers affordable per-user calling plans (with unlimited inbound and generous outbound minutes), while Quakker is licensed per Salesforce user with tiers that unlock advanced features like SMS and call automation. This allows businesses to start small and scale up usage as needed.
For more information or to schedule a demo of the integrated Salesforce telephony solution, interested companies can visit voipstudio.com or quakker.cc. Both VoIPstudio and Quakker have support teams already working together to assist new users with onboarding and to ensure a smooth deployment.
About VoIPstudio
VoIPstudio is a cloud-based business phone service provider that delivers modern communications solutions to companies of all sizes. Founded in 2011, VoIPstudio (a service of Level 7 Systems) has a global presence and a reputation for reliability and innovation. The platform includes a full suite of PBX features, from call recording and virtual numbers to contact center functionality, all offered at a simple per-user price with no long-term contracts. VoIPstudio’s user-friendly approach and 30-day free trial have earned it a 4.7/5 Trustpilot rating from thousands of business users of all sizes. For more information, visit voipstudio.com.
About Quakker
Quakker is a Salesforce-native telephony and texting solution developed by Clorce Solutions, a certified Salesforce Partner since 2015. Quakker enables organizations to integrate business communications with Salesforce through a no-code, plug-and-play application. With features like click-to-call, auto call logging, SMS campaign integration, and real-time analytics inside Salesforce, Quakker transforms Salesforce into a complete contact center platform. Quakker is designed with strict compliance in mind, helping businesses meet GDPR, NIS2, DORA and other regulatory requirements for communications data. Learn more at quakker.cc or via the Salesforce AppExchange.
