VoIPstudio for Retail Industry
Clear communication at every touchpoint
Retail moves quickly, and customers expect fast service. VoIPstudio gives your business the tools to handle calls smoothly without high costs or complicated setup.
Trusted by growing teams, from dynamic SMBs to established enterprises
Keep a clear record of conversations
Recording calls helps businesses improve customer service, train staff, and protect against disputes. VoIPstudio allows you to store and review calls securely while integrating with leading CRM platforms.
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Maintain records of interactions
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Identify areas for improvement
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Ensure compliance
Ensure every call reaches the right person
Quickly connect customers with the right store, department, or team member. You can configure and control your call center from our intuitive, web-based portal.
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Handle customer service
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Provide stock information
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Offer order support
Simplify communication across your retail operations
Improve team coordination across departments
Connect sales floor staff, stockroom, and management instantly with internal calling and smart device integration.
Support customers with faster responses
Route calls efficiently to the right store or department, reducing wait times and improving customer satisfaction.
Manage multiple store locations with ease
Use a centralized phone system to unify communications across all branches, with shared records and reporting.
Excellent service and fast porting process!
Everything went perfectly with VoIPstudio during the porting process. The team was extremely responsive, professional, and handled everything with great care. They completed the porting much faster than expected and kept me informed every step of the way. Truly impressed with their reliability and customer service – highly recommended!
Arbër Abdullahu
Chief Executive Officer at airtiketa
Business-ready features, out of the box
New numbers in seconds
Easy set up, unlimited international numbers
Integrations
Integrates with HubSpot, Salesforce, and more
Call recording
Maintain accurate records and call transcripts
Advanced call routing
Set call routing rules and ring duration
Phone menus (IVR)
Greet and route callers to the right agent or team
Call analytics
Gain insight into conversations and team activity
Work smarter with connected systems
VoIPstudio connects with your existing software, allowing staff to place and receive calls directly from your CRM.
Ready to launch?
Try a complete call center free for 30 days: menus, queues, compliant recording, analytics, and integrations. With optional low-cost inclusive minutes packages and advanced CX Add-on with AI call analysis available.
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24/7 support
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99.99% Uptime guarantee
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Global connectivity
