What is A2P 10DLC and why it matters for business SMS
Executive Summary If your business sends SMS messages to phone numbers in the United States, recent changes in carrier regulations directly impact […]
Mitel reportedly preparing for Chapter 11 bankruptcy
Recent reports from Bloomberg and Techzine indicate that Mitel Networks is preparing to file for Chapter 11 bankruptcy protection. This development follows a […]
Skype’s final call, the legacy it leaves, and what’s next
The sign of a brand name reaching peak recognition is often when its use as a verb becomes commonplace (think Google, Hoover, […]
Left out in the cold by Avaya? Look for a warmer welcome
If you’re an Avaya UC or CX customer and feel abandoned by their latest strategic shift, you’re not alone. In a move […]