A fully equipped Call Centre, direct from the cloud, get started today
Unlimited call recording to help you manage compliance and performance
Bring your teams together with our collaboration features, including video calls and video conferencing.NEW
Mostly inbound calls?
Choose a low-cost monthly licence fee and simply pay as you go for the calls you make
Outbound calls to different places?
Get 2,000 outbound minutes per user/ month and one inbound number per user
Covers international calls to over 45 countries including:
According to Stanford research, a staggering 42 percent of the United States labor force are now working from home full-time. Nowadays, most businesses are currently assessing remote working arrangements to create a more resilient business operation. Simultaneously, many are also considering how to manage hybrid and more complex operations effectively.
However, the drastic shift to work from home does not come without any challenges. For starters, working from home can mean more distractions, more social isolation, and fewer ways to interact face-to-face with fellow employees. Fortunately, there is no shortage of tools employees can use to ensure working from home is seamless and straightforward.
For instance, worksheet templates are considered powerful tools that can help make working from home quick and easy. Another tool that has made life easy for those who are working from home is VoIP or Voice-over-internet protocol. VoIP technology has also been known to make remote work management more effortless than ever before.
Below are five of the essential work from home tools every employee should never be without:
Organizing things is one of the most critical challenges remote employees face. That said, finding tools that make organization, collaboration, and file-sharing is vital. One of the best ways to promote collaboration and combat disorganization is to house documents in one ecosystem.
Dropbox is considered one of the pioneers in syncing and cloud-based storage. Google Drive has become wildly popular thanks to its desktop-to-desktop file syncing, overall file compatibility, and free storage.
As part of the Office 35 suite, Microsoft also offers OneDrive, which allows users to access files from any device. It also makes collaboration with colleagues in any of the Office apps possible.
While many organizations have been using project management tools before remote work became popular, it is considered crucial to help remote workers stay on top of their tasks. One useful project management tool many people swear by is Trello.
Trello helps remote workers easily visualize their tasks through cards, columns, and digital boards. You can also load Trello cards with data, including hyperlinks and graphics. A card can be assigned to a specific member of the team with a deadline attached.
Other powerful project management platforms that are also considered great options include ClickUp and Asana.
While employees can no longer walk over to their teammates’ desk to ask for help or get some insights, it is reassuring to know there are various tools that allow instant messaging services that bypass the deluge of daily emails. Instant messaging is considered essential, especially for real-time communication.
One popular communication platform that’s channel-based is Slack. Once users become familiar with Slack’s organizational features and intuitive interface, they will find it to be a valuable replacement for ineffective emails. Slack also allows sharing of files, alert customization, and pulling up of full channel histories.
Slack also makes it possible for users to create workflows. Aside from Slack, other platforms that offer seamless integrations across collaborative suites include Microsoft Teams and Google Hangouts.
Whether you want to have a conference call with attendees from different corners of the world or you want to reach out to on-the-go employees, a VoIP service can be your all-in-one solution. A cloud VoIP solution offers many features (instant messaging, video conferencing, mobile applications, etc.) without purchasing different tools.
There are also other remote hosting platforms you can look into. If anything, it all comes down to preference. However, the main idea is to ensure your chosen remote meeting tool is accessible across different devices. This is essential to promote engagement from all employees and to prevent attendance rates from dropping.
Written communication is one of the critical components of remote working. One writing tool that can ensure remote workers won’t fall into writing habits that can impact professionalism and clarity is Grammarly.
However, since Grammarly is not really flawless, it would still help if you have another set of eyes proofread and go over valuable documents to ensure there are no grammatical issues or typos.
Aside from using different tools to make remote management and collaboration easy, below are some practical tips to help your employees stay focused, engaged, and productive while working from home.
Encourage employees to conduct long-term and strategic planning by:
Deep dive into the systems you are currently using.
“Quiet” times can be the ideal time to examine and gather data on previous initiatives.
Discover how your work can impact others.
Use working from home as an opportunity for self-improvement.
Maintaining mental, emotional, and physical health is crucial when working at home.
Check critical tasks that need immediate attention.
You can provide to remote workers to stay productive and get critical work done by:
It would make a world of difference if employees have a dedicated space for working at home. Encourage employees to have a dedicated home office where they can close the door and keep distractions out during work hours.
Social interactions, however brief, can surely help alleviate feelings of isolation and loneliness. While unfortunate to note, the psychological effects of working remotely for long periods are often ignored or overlooked. However, it is a critical factor in any employee’s well-being.
The interaction also facilitates camaraderie and cooperation. In line with this, encouraging them to pick a buddy they can talk to even for brief periods or during break time would be a good idea.
When working alone, having a more structured schedule is pivotal if you want to get things done. With remote work, people might find they lack the conventional day structure they are used to.
One of the things remote workers need to understand is time spent alone is better off structured. Ideally, your day should include having breaks where you can do non-related work like taking quick walks or playing with your dog.
It is important to remember that not every employee is a fan of working from home. This drastic shift can be very stressful for some members of the team. As more employees are required to work from home because of the pandemic, communicating with team members as much as possible can help.
This can be very beneficial, especially for those who are finding it hard to adjust. Checking with employees on a routine basis can help ease the burden caused by this unprecedented change.
Nobody knows for sure when things will be back to “normal.” Until then, it is crucial to maintain honest and constant communication with the team. Also, equip your team with all the tools they need so they can continue to focus and remain productive even with the new set up.
Start a free 30 day trial now, no credit card details are needed!
Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next?
Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next?
Start a free 30 day trial now, no credit card details are needed!