VoIP phone system solution for real estate agencies
A real estate agency is an interlocutor between the seller of a property and the potential buyer or tenant. Agencies benefit from […]
How to set up call forwarding from your office phone
There was a time when having a landline and the associated number was a requirement for any business. In 2021, however, organizations […]
Inside sales vs outside sales: what is better for your business?
Inside sales vs outside sales – is one better than the other? Which one should you focus on for your business? Like […]
Everything you need to know about 561 area code – Boca Raton
The North American Numbering Plan (NANP) is a telephone numbering plan whereby a specific geographic area is assigned a prefix. In the […]
Call center ACD: automatic call distribution for the best customer service
If you think customer service is important and you have a call center, then you probably know how quickly your agents get […]
10 essential customer service skills for a call center agent
Most businesses spend a lot of time, money, and effort on customer acquisition. All that marketing and advertising to get a new […]
Workplace communication: tips to improve it easily
Communication is the foundation for every relationship and business process. Without effective workplace communication, you cannot hope to complete projects or deliver […]
8 Initial steps to SIP Trunking Safely
Session Initiation Protocol (SIP) trunking is garnering a lot of conversation. Some parties worry that it could expose areas of vulnerability. Such […]
Why do you need an 1800 customer service number?
Everyone has probably used or at least seen an 1800 customer service number to contact a business. You can find them in […]
What is a VoIP phone: a complete guide
VoIP phone systems For some time now, businesses and entrepreneurs have been switching from telephone services using the PSTN (Public Switched Telephone […]
Virtual town hall meetings best practices
Town halls have quite the history, long before they entered the corporate world. They provide an opportunity for citizens to communicate with […]
Integrating VoIPstudio with ZoiPer
One of the advantages of using VoIP is that mobile devices can be easily integrated into your enterprise phone system. Some companies […]