VoIP Makes your Business More Efficient

Businesses all over the world are expanding their footprint and it’s not limited to their local area. Organizations are forging partnerships and collaborating with others regardless of geographical boundaries. Employees enjoy a degree of flexibility that is unprecedented – you can telecommute part of the time, work remotely from your home or a client site or come into the office every day.

A handful of technologies underpin these massive changes in the way business works. Cloud computing, the mobile revolution and VoIP technology, to name a few. Without them, most of us would still be coming into the office from 9 to 5. Companies would have been limited to working within their local market. Only larger multinational corporations could even dream of reaching markets in other countries.

VoIP technology not only makes geographical barriers disappear but it also makes your business more efficient. Anything you do costs money in the end, whether it is an immediate outlay or an ongoing expense. Switching to VoIP from regular PSTN can help you do more with less. You can either pay less for the same level of features as before or you can get some of the most advanced features for the same price you paid your old phone carrier.

A business that needs to cut costs can benefit from the low prices of hosted VoIP.  You can choose the plan you want and you can add or remove features/seats depending on your requirements. On the other hand, a company that wants the most sophisticated features can get them without paying exorbitant rates. Even the highest level VoIP plan with all the bells and whistles will cost you less than most service plans offered by traditional phone operators.

How Can VoIP Make Your Business More Efficient?

Any business tries to make the best possible use of all the resources – human, financial, infrastructure etc. – at their disposal. The benefits of VoIP go beyond just the initial savings and reduced call charges. With a hosted VoIP service, you can pay for and use only the features you need at any given time. So that means you reduce extraneous expenditure on useless add-ons, maintenance contracts, minimum monthly payments etc.

Companies can get rid of their outdated hardware that needs constant maintenance. It’s not just the cost of repairs either. Most enterprise class PBX boxes require entire rooms or at least closet space somewhere in your office. Since hosted services are delivered over the Internet, you can free up that space to use for something else. Office space is not cheap and every inch of it is precious to your company. VoIP lets you make the most efficient use of the space you pay for.

Another consequence of switching to VoIP is the reduced cost of international calls. Most people assume that larger companies would save more since they have a higher call volume. But the reality is that small businesses tend to experience the biggest savings, especially in a global business environment where cross-border communication is not as rare as it used to be.

Small and medium businesses are generally unable to negotiate the same bulk rates that larger corporations can. It means that they pay more per call than their counterparts. The high cost of international communication holds back small organizations. But VoIP can help you expand to new markets without significant capital expenditure.

VoIP can also help you manage your human resources more efficiently. Traditional business class phone systems needed experts to make even the smallest changes. Adding new phones for employees or setting up a new office meant days of waiting until someone from the phone company comes over to wire everything. Even a medium-sized business may have a small team looking after the phones. VoIP eliminates all that. You save time and your IT team can take care of the phones.

VoIP has helped companies reduce their carbon footprint as well. With improved collaboration and inexpensive communication, VoIP helps your staff work from anywhere. It means they don’t have to travel to the office everyday or spend hours sitting in traffic. VoIP makes remote working a breeze and you don’t need expensive equipment to make it happen. Why should employees fly to other cities for meetings when a group video call can quickly solve the issue? You can have teams with members in different states and even countries working together.

As you can see, VoIP helps you streamline processes and improve efficiency in multiple ways. Some of them are apparent at first glance but more often than not, you have to dig deeper to see the benefits. Most organizations don’t think of these efficiencies when switching to VoIP. Even marketing campaigns from providers focus mostly on the price and savings you can get. But VoIP helps businesses in more ways than one!