Hospitality sector

Deliver excellent guest experiences with better communication

In the hospitality industry, every call can be an opportunity to enhance guest satisfaction or uncover new revenue opportunities. Whether you’re managing reservations, handling guest inquiries, or coordinating staff across multiple locations, VoIPstudio provides a scalable, cost-effective communications platform to keep your business running smoothly.

Virtual switchboard

Ensure seamless and attentive call handling for reservations, guest services, and business inquiries, even during peak hours.

Call recording

Improve service quality, resolve disputes, and enhance training by recording customer interactions securely.

Smart call routing

Automatically direct calls to the right department – front desk, kitchen, spa, or reservations – so no request or booking goes unanswered.

Integrations, analytics, 24/7 support

Connect VoIPstudio with your booking systems and POS platforms, monitor call performance in real time, and enjoy round-the-clock support.

Never Miss a Reservation or Guest Inquiry

Get every guest connected to the right person at the right time

Missed calls mean missed revenue. With VoIPstudio, every reservation call, room service request, or event booking has a better chance of getting to the right person faster.

  • A hotel front desk can automatically forward after-hours calls to a night manager’s mobile.

  • A restaurant can set up automated messages to provide business hours or direct callers to online booking links.

  • A spa or health club can use intelligent call queues so clients never get a busy tone during peak hours.

With automated call distribution and smart forwarding, your guests always get an answer, whether they’re calling from a room phone, a mobile, or an external number.

More about virtual switchboard

Seamless Communication Between Departments & Locations

Connect every part of your hospitality business

From the kitchen to the bar, and from housekeeping to front-of-house, instant communication and collaboration keeps operations running smoothly.

  • Hotels can use one-touch internal dialling to connect housekeeping, maintenance, and reception instantly.

  • Restaurants can use a combination of desktop clients, DECT, wired handsets and even mobile devices to coordinate kitchen and wait staff.

  • Resorts and clubs can implement multi-site communication and wallboards, ensuring seamless collaboration across different locations or branches.

With VoIPstudio’s mobile app, managers and staff can stay connected from anywhere – whether they’re walking the hotel floor, working remotely, or handling off-site events.

More about call routing

Seamless Integration with Hospitality Tech

Works with your booking system, POS, and CRM

VoIPstudio integrates with leading CRM tools, allowing seamless call handling within existing workflows.

  • Connect to booking platforms like via API for a unified, automated experience.

  • Sync call logs with CRM systems like Salesforce or Zoho to track guest preferences and history.

  • Automate workflows using Zapier, linking VoIPstudio to thousands of business apps.

With click-to-call functionality and web-based phone controls, your team can manage communications with ease – reducing admin time and increasing efficiency.

Our integrations

Upgrade your hospitality communications today!

Why Hospitality Businesses Choose VoIPstudio

  • Cost-effective, scalable billing – grow your system as your business expands.

  • Reliable call quality – ensures professional interactions, even in busy environments.

  • No long-term contracts – perfect for seasonal businesses or pop-up venues.

  • 24/7 support – so your business maintains maximum uptime.