VoIPstudio for Legal Industry
Secure communication for legal professionals
Every conversation is critical for legal organizations. VoIPstudio offers a secure, compliant, and professional communication platform tailored for law firms and legal service providers.
Trusted by growing teams, from dynamic SMBs to established enterprises
Record and securely store legal consultations
Accurate documentation and transcripts are crucial in legal work. VoIPstudio’s call recording feature helps you meet regulatory requirements.
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Meet your compliance obligations
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Retain important client discussions
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Provide evidence when needed
Make sure every query reaches the right person
Client consultations go to solicitors, contract reviews go to paralegals, and urgent court matters get priority routing –customize your call flows in minutes.
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Route calls to assigned case handlers
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Direct inquiries to the appropriate practice area
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Offer self-service experiences
Streamline client communication for legal practices
Route high-priority client calls to assigned lawyers
Ensure VIP clients and urgent matters reach their dedicated legal representative without delay.
Direct case inquiries to the right practice area
Minimize call handoffs by connecting clients directly to the appropriate department, for example, family law, corporate, or litigation.
Set up IVR menus for consultations and emergencies
Offer a seamless self-service experience that directs clients to schedule appointments, ask billing questions, or report urgent legal issues.
VoIPstudio enabled us to build an easy-to-manage customer service model.
Thanks to this solution, our customers gained access to service at the appropriate level they expected. What’s more, the operators appreciate the ease of use of this tool and the low entry threshold – usually, there is no need to even refer to the user manual.
Michał Zając
Product Owner at ING Accounting
Business-ready features, out of the box
New numbers in seconds
Easy set up, unlimited international numbers
Integrations
Integrates with HubSpot, Salesforce, and more
Call recording
Maintain accurate records and call transcripts
Advanced call routing
Set call routing rules and ring duration
Phone menus (IVR)
Greet and route callers to the right agent or team
Call analytics
Gain insight into conversations and team activity
Works with your booking system and CRM
VoIPstudio integrates with leading CRM tools, allowing seamless call handling within existing workflows.
Ready to launch?
Try a complete call center free for 30 days: menus, queues, compliant recording, analytics, and integrations. With optional low-cost inclusive minutes packages and advanced CX Add-on with AI call analysis available.
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24/7 support
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99.99% Uptime guarantee
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Global connectivity
