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Release notes

Our latest
Release notes

See our latest updates on new features, enhancements, bug fixes and general techie stuff!

New features and bug fixes

Release notes

VoIP phone service background

VoIP phone service background

Voip service release notes

Latest upgrades and
bug fixes

At VoIPstudio we’re continuously striving to deliver the best service we possibly can. VoIPstudio goes through regular upgrades and changes to help ensure that our users get the best possible experience from the service.

New features

Bug fixes

14^th January 2022

Chrome Extension - version 1.1.0

added support for chat while on the call;
allow to copy and paste content from chat;
bottom toolbar redesigned;

Web Dashboard - version 1.1.40

added duplicate button for Queues, IVRs and Ring Groups;
improved support for pending invoices;

10^th December 2021

Chrome Extension - version 1.0.14

added support for PL language;
new UI improvements;

Mobile App - version 1.3.13

better support for call push notifications for Android;

Web Dashboard - version 1.1.39

REST API v1.2 released;
Introduced paper invoice mailing for US;
Added support for PL language to TEXT to SPEECH;

Desktop Softphone - version 3.1.2

chat history tab added;
added support for transferring calls with duration option;

8^th October 2021

Mobile App - version 1.3.10

better support for dark mode on iOS phones.

Web Dashboard - version 1.1.32

HubSpot CRM integration released;
added support for auto email invoices for manually processed transactions;

7^th August 2021

Mobile App - version 1.3.6

added support for changing log level;

Web Dashboard - version 1.1.25

improved contacts import (contacts with duplicated email, mobile and tel are now allowed);
added support for `Show account` to Salesforce integration;

Desktop Softphone - version 3.1.1

added option to disable key shortcuts;
added labels option to call menu;
added support for enswer/end with hardware button on the Headset;

4^th June 2021

Web Dashboard - version 1.1.19

Routing rules time conditions redesigned;
introduced reload buttons for Users, Contacts and Telephone Numbers grid;

9^th April 2021

Web Dashboard - version 1.1.10

added support for inbound SMS;
introduced call webhooks in integration panel;
introduced collapsible fieldsets for better user experience;

5^th February 2021

Mobile App - version 1.2.8

added connection error POPUP;

Desktop Softphone - version 3.1.0

added support for video conferencing;
added option to have no / silent ringer;
added support for auto-answer header;

Web Dashboard - version 1.1.0

introduced new form panels in place of form windows for better user experience;
improved emergency calling service activation;

10^th December 2020

Mobile App - version 1.2.6

added option to set location to user profile settings;

Desktop Softphone - version 3.0.63

added option to disable 'show balance in softphone';
introduced MSI version for download;
introduced closing tabs;

9^th October 2020

Web Dashboard - version 1.0.129

Introduced collapsible sidebar menu and new app menu;
Added support for DDI bulk remove;
Introduces new DDI regulations for Malta and Austria;

11^th September 2020

Web Dashboard - version 1.0.125

Increased limit for exporting CDRs and call recording to: 250 000;
Introduced new design for notifications panel;

7^th August 2020

Mobile App - version 1.2.5

Improved support for handling mute/unmute, hold/unhold and DTMF for Zoho;

Web Dashboard - version 1.0.122

Improved Caller ID verification process;
Introduced POPUP with warning while trying to re-assign target for the number already in use;

Desktop Softphone - version 3.0.62

Added support for saving user ID as contact number;
Highlighted call status when call is on-hold;

10^th July 2020

Web Dashboard - version 1.0.119

added support for removing users / numbers while account is being suspended;

8^th June 2020

Mobile App - version 1.2.4

Added support for displaying Queue / Ring Group name for incoming calls;

Web Dashboard - version 1.0.117

Added support for choosing number format to Zoho integration;
Introduced support for assigning users to Teams;
Improved trial activate tel code field;

Desktop Softphone - version 3.0.61

Added DTMF panel during Attended Transfer;

8^th May 2020

Mobile App - version 1.2.0

Added support for displaying contact names for internal calls;

Web Dashboard - version 1.0.114

Introduced question marks and red stars for required fields for better user experience;
Added support for displaying contact names for internal calls;
Better support for selecting records in combo lists;

6^th April 2020

Mobile App - version 1.1.22

VoIPstudio Lite released;
Introduced Polish version of mobile app;

Web Dashboard - version 1.0.110

Added `Zapier` integration;
Added support for private and public access to Conference Rooms;

Desktop Softphone - version 3.0.60

Added support for changing name of Conference Rooms;
Added info about private and public access in Conference Rooms;
Improved support for screen sharing during multi monitor sessions;

10^th March 2020

Web Dashboard - version 1.0.106

Introduced autocomplete dropdown for location window: city;
Improved support for removing files from FTP while removing CDRs / Call Recordings;

7^th February 2020

Mobile App - version 1.1.21

Introduced German version of mobile app;

Web Dashboard - version 1.0.103

Added support for local numbers to `Zoho` integration;
Introduced 2 new widgets in admin dashboard: `Inbound Calls Volume` and `Outbound Calls Volume`;
Introduced `datetime` filter in `CDRs` grid;

Desktop Softphone - version 3.0.59

Screen sharing feature introduced;
File transfer feature introduced;

3^rd January 2020

Web Dashboard - version 1.0.102

Added Missed Call email notification feature;

6^th December 2019

Mobile App - version 1.1.19

Added support for XMPP events (contacts and call UI improvements)

Web Dashboard - version 1.0.101

Improved number filtering for user numbers;
Introduced `Dialed Numbers` widget to admin dashboard;
Added CNAM support for Caller Name lookups;

Desktop Softphone - version 3.0.58

Highlighted `hang-up` button;
Minor XMPP events improvements;

7^th November 2019

Mobile App - version 1.1.18

Improved chat notifications for online users;

Web Dashboard - version 1.0.98

Added `Zoho` integration;
Added support for increasing / decreasing storage allowance while adding / removing users;

Desktop Softphone - version 3.0.57

Added support for logging in / out to ALL queues;

4^th October 2019

Web Dashboard - version 1.0.94

Added support for drag and drop in new reception console;
Introduced `Integrations` tab to admin dashboard;

6^th September 2019

Web Dashboard - version 1.0.90

Improved final destinations for non-active users;
Improved logic for private contacts while importing users;

Desktop Softphone - version 3.0.56

* Added support for Call Barging to desktop UI;

2^nd August 2019

Mobile App - version 1.1.16

Added support for displaying contact names on CDRs grid;

Web Dashboard - version 1.0.86

Added support showing contact names under Call History grid;
Added support for displaying pending DDI notifications;

Desktop Softphone - version 3.0.55

Removed `Ignore` button for C2C calls;

5^th July 2019

Mobile App - version 1.1.15

Added support for displaying contact names in CDR grid

Web Dashboard - version 1.0.84

Added support for Portugal and China Geo numbers

Desktop Softphone - version 3.0.54

Improved support for XMPP events (Zoho integration)

7^th June 2019

Mobile App - version 1.1.14

Added support for reloading CDR grid after missed call

Web Dashboard - version 1.0.81

Added support for 6 digit PIN to conference rooms
Improved import users feature

6^th May 2019

Mobile App - version 1.1.13

Added support for setting Caller ID

Web Dashboard - version 1.0.78

Added support for managing delivery addresses
Added support for adding bank transfers while adding customer funds
Added support for displaying pending DDIs
Added support for buying phones with customer funds or saved credit cards

Desktop Softphone - version 3.0.53

Introduced Call Parking feature
Added support for displaying current per minute rate

2^nd April 2019

Web Dashboard - version 1.0.76

Brand new Console Queue 2.0 released
Improved contact management: added option for removing all contacts
Added better support for sending faxes

15^th March 2019

Desktop Softphone - version 3.0.52

Added contacts indicator: show when user is on a call
Added softphone Key bindings to answer calls

28^th February 2019

Web Dashboard - version 1.0.73

Added support for removing all contacts
Added support for editing group name for selected contacts

31^st January 2019

Mobile App - version 1.1.10

Added search field for: contacts, voicemails, call history, chat messages, call recordings and faxes
Added fax list
Added contacts grouping in settings panel
Added support for "Show offline contacts" in settings panel

Web Dashboard - version 1.0.70

Introduced new regulation requirements for France and South Africa
Added provisioning template for Cisco502G IP phone

31^st December 2018

Mobile App - version 1.1.9

Improved behavior of copy / paste in telnumber field
Added support for `voipcancel` push notifications
Added registration and password reset as part of the app

28^th December 2018

Web Dashboard - version 1.0.67

Time zone and location can be now updated for activated locations
Follow me target can be now set to own extension

Desktop Softphone - version 3.0.47

introduced ES UI version;
added support for displaying contact names in dialled numbers section

30^th November 2018

Mobile App - version 1.1.5

Added translations for Spanish language
Added speakerphone toggle button when outbound call is ringing

28^th November 2018

Web Dashboard - version 1.0.65

New dashboard panel: Added calls log and agents log to the queue window
New dashboard panel: Added support for filtering by date time, caller ID and inbound number to queue stats window
New dashboard panel: pie charts improvement - showing values

24^th September 2018

Desktop Softphone - version 3.0.45

added support for attaching files to support tickets
added the ability to paste e164 numbers in soft-phone "Enter number" space

18^th September 2018

Web Dashboard - version 1.0.59

New dashboard panel: Admins can see all support tickets and are able to reply to all of them at any stage
New dashboard panel: Added filters for User Fax Grid

17^th September 2018

Mobile App - version 1.1.0

Released Mobile App for Android
Released Mobile App for iOS

13^th August 2018

Web Dashboard - version 1.0.54

New dashboard panel: Option to remove all contacts and filter them by all columns

16^th July 2018

Web Dashboard - version 1.0.50

New dashboard panel: Option to bulk change group name for selected contacts added
New dashboard panel: Voicemail remote access

11^th June 2018

Web Dashboard - version 1.0.49

Trial now needs to be activated first in order to use the web panel (except support)
During the free trial, the customer now needs to use the free trial allowance first in order to buy more numbers

15^th May 2018

Web Dashboard - version 1.0.45

new version of REST API doc based on OpenAPI 2.0 specification
new dashboard panel: Call statistics for Queues
new dashboard panel: Received Calls
new dashboard panel: Missed Calls

9^th April 2018

Web Dashboard - version 1.0.38

Added support for enhanced TTS (Text to Speech)
Improvements made to 'Numbers' grid layout and usability: removed pagination, improved filtering by e164 column
Disabled users will not now be visible on corporate contact lists
Added support for importing users from CSV

20^th March 2018

Web Dashboard - version 1.0.35

Support for Russian telephone numbers added
Improvements made to 'Users' grid layout and usability: removed paging, added filtering support by online / offline status
Improvements made to 'Phones' grid layout and usability: removed paging, added online / offline status column with filtering support

26^th February 2018

Web Dashboard - version 1.0.33.0

Enabled the logging of calls to Queues and Ring Groups as "missed" in desk / soft phones - see (9) in Figure 3.5 here
Two new service codes added: #421 to enable Follow Me, and #422 to disable Follow Me
Added support for filtering voicemail grid by user column

Desktop Softphone - version 3.0.43

Inbound call configuration can now be managed from the Settings panel
Voicemail configuration can now be managed from the Settings panel
Follow Me configuration can now be managed from the Settings panel
Users can now log in and out of Call Queues from the Settings panel

12^th February 2018

Web Dashboard - version 1.0.26

Call Barging now available for all calls, not just calls to Queues as before
Caller ID now shows contact name for known numbers

Desktop Softphone - version 3.0.41

Auto Gain Control can now be disabled

1^st February 2018

Desktop Softphone - version 3.0.40

Added support for auto joining of chat conference on start up
Added support for softphone window to stay always on top of other windows
Added support for compact call panel layout
Added support for bouncing dock icon (MacOS) or flashing icon (Windows) when call is incoming
Added support for playing DTMF audio when pressing keys

26^th January 2018

Web Dashboard - version 1.0.30

Introduced filtering support for SMS grid in user dashboard and admin panel
Added support for activating Emergency Services Calling for Canada

12^th January 2018

Web Dashboard - version 1.0.27

Added support for filtering CDRs grid by "type" in user dashboard and admin panel
Added "User" column to CDRs grid in admin panel with filtering support
Introduced "Call credit" history grid in admin panel in history section

7^th January 2022

Chrome Extension - version 1.1.0

fixed issue with mobile numbers in the UK starting 07;

Desktop Softphone - version 3.1.3

fixed issue with UNKNOWN call notification for saved contact;
fixed issue with Online/Do Not Disturb statuses;
fixed issue with 101 emergency call;

Web Dashboard - version 1.1.40

fixed data retention issue;
fixed filtering issue on contacts grid;

10^th December 2021

Chrome Extension - version 1.0.14

fixed issue with number parser;
fixed connection issue for inbound calls;

Mobile App - version 1.3.13

fixed call panel issue for iOS 15.0;
fixed issue with `Ring extension first for` min value;
fixed issue for making call transfer for iOS;

Web Dashboard - version 1.1.36

fixed issue with incorrect caller id shown when receiving SMS;
fixed issue with translating basket items;

8^th October 2021

Mobile App - version 1.3.10

fixed iPhone call screen icon;
fixed issue with PN cancel call;

Web Dashboard - version 1.1.32

HubSpot CRM integration released;
added support for auto email invoices for manually processed transactions;

7^th August 2021

Mobile App - version 1.3.6

fixed issue with call recordings;
fixed issue with displaying user faxes;

Web Dashboard - version 1.1.25

improved contacts import (contacts with duplicated email, mobile and tel are now allowed);
added support for `Show account` to Salesforce integration;

Desktop Softphone - version 3.1.1

added option to disable key shortcuts;
added labels option to call menu;
added support for enswer/end with hardware button on the Headset;

4^th June 2021

Mobile App - version 1.3.4

fixed issue with beeps in the background during calls;

Web Dashboard - version 1.1.19

Routing rules time conditions redesigned;
fixed issue with waiting tickets notifications;

9^th April 2021

Web Dashboard - version 1.1.10

added missing filters to CDRs and Call Recordings grids;
fixed Caller ID issue when receiving SMS;

5^th February 2021

Chrome Extension - version 1.0.13

fixed issue with Zoho click to call;
fixed visual but with mute / unmute label;

Mobile App - version 1.2.8

fixed issue with saving contacts settings;
fixed issue with incoming call settings;

Desktop Softphone - version 3.1.0

fixed issue with attended transfer;
better handling XMPP server errors;

10^th December 2020

Mobile App - version 1.2.6

fixed issue with deleting voicemails;

Desktop Softphone - version 3.0.63

fixed issue with DTMF key that was removing mute on call;
fixed issue with cancelling attended transfer;

9^th October 2020

Chrome Extension - version 1.0.12

fixed chat issue;
fixed issue with typing numbers from keyboard;
fixed edit contact issue - invalid contact data;

Web Dashboard - version 1.0.129

Fixed issue with calls drag and drop in Reception Console;
Fixed issue with filtering active phones in phones grid;

11^th September 2020

Web Dashboard - version 1.0.125

Fixed issue with missing last day in dashboard charts;
Added missing Business Registration identity type for regulation address;

7^th August 2020

Mobile App - version 1.2.5

Fixed issue with no audio on IOS 13.X.X
Fixed issue for receiving calls on Android when app is killed;

Web Dashboard - version 1.0.122

Fixed issue for provisioning template for Cisco CPXXX;
Fixed issue with private contacts in user dashboard;

Desktop Softphone - version 3.0.62

fixed issue with changing default Caller ID;

10^th July 2020

Web Dashboard - version 1.0.119

Fixed issue with `Remember me on this device` feature during login;
Fixed issue with saving Routing Rules time conditions with time zone;

8^th June 2020

Mobile App - version 1.2.4

Fixed issue with displaying from number in call history for internal calls;
Fixed issue with phone not ringing on iPhone X and iOS 13;

Web Dashboard - version 1.0.117

Fixed issue with auto fill for postcode in location window;

Desktop Softphone - version 3.0.61

Fixed encoding issue with Chat file transfer;
Fixed issue with displaying from number in call history for internal calls;

8^th May 2020

Mobile App - version 1.2.0

Fixed issue with chat history for users with role: Normal;

Web Dashboard - version 1.0.113

Fixed issue with selecting reserved number Emergency Calling Service;

6^th April 2020

Mobile App - version 1.1.22

Fixed issue with lost audio in second call on iOS;

Web Dashboard - version 1.0.110

Fixed issue with demo data in admin dashboard;
Fixed issue with removed elements in Reception Console;

Desktop Softphone - version 3.0.60

Fixed issue with duplicated join screen session notification;
Fixed issue with long user names in softphone header;

6^th March 2020

Web Dashboard - version 1.0.106

Fixed time zone issue in Wallboard;
Fixed issue with displaying Caller ID in user edit window;

7^th February 2020

Mobile App - version 1.1.21

Fixed issue with phone status not refreshing when you unblock the mobile phone;
Fixed issue for new contact with new group;

Web Dashboard - version 1.0.103

Fixed issue with user groups while adding new user;

Desktop Softphone - version 3.0.59

Fixed issue with: "Audio devices are missing" notification;

3^rd January 2020

Mobile App - version 1.1.20

Fixed issue with 3 digit country codes;
Fixed issue with holding down 0 key;

Web Dashboard - version 1.0.102

Fixed visual issue while updating Validated ESC;

6^th December 2019

Mobile App - version 1.1.19

Fixed issue with app loading after call crash;
Fixed issue with 3 digits country code in country code dropdown;

Mobile App - version 1.1.18

Fixed issue with call dropping when call is answered on a locked IPhone;

Web Dashboard - version 1.0.101

Fixed issue with displaying POPUPs in Wallboard;
Fixed issue with destination if now answer for following me with disabled user;

Web Dashboard - version 1.0.98

Fixed issue with `Unknown` calls under Dashboard > Received Calls;
Fixed issue with missing group in Routing Rules Settings;

Desktop Softphone - version 3.0.58

Fixed issue with call processing during login;
Fixed issue with displaying anonymous calls to ring groups when caller ID prefixed;

Desktop Softphone - version 3.0.57

Fixed issue with duplicated chat messages;
Fixed issue with log in / out of the queue;

4^th October 2019

Web Dashboard - version 1.0.94

Fixed issue with downloading of large call recording files;
Fixed issue displaying deleted number;

6^th September 2019

Mobile App - version 1.1.17

Fixed issue with subscribing to XMPP events during login;

Web Dashboard - version 1.0.90

Fixed offline users icon in reception console;
Fixed issue with deleting numbers with porting status;

Desktop Softphone - version 3.0.56

Fixed issue with editing deleted contact;

2^nd August 2019

Mobile App - version 1.1.16

Fixed issue with crashing app for non logged in users;

Web Dashboard - version 1.0.86

Fixed issue with uploading files via regulation API;

Desktop Softphone - version 3.0.55

Fixed issue with random contact from Anonymous calls;
Fixed right panel issue on `Windows 10`;

5^th July 2019

Mobile App - version 1.1.15

Fixed issue with call forwarding number in settings panel

Web Dashboard - version 1.0.84

Fixed issue with buying phone from VoIPstudio app

Desktop Softphone - version 3.0.54

Fixed issue with showing members of ring groups
Fixed issue with transferring calls to a conference room with PIN

7^th June 2019

Mobile App - version 1.1.14

Fixed issue with starting app without internet connection

Web Dashboard - version 1.0.81

Fixed bug with setting default CLI as dynamic CLI
Fixed bug with proof of address requirement for IT location;

6^th May 2019

Web Dashboard - version 1.0.78

Fixed issue with queue Agent log
Fixed issue with IVR breakout menu

Desktop Softphone - version 3.0.53

Fixed issue with adding call number as contact
Fixed issue with transferring calls to the added contact

2^nd April 2019

Web Dashboard - version 1.0.76

Fixed issue with adding / removing users from groups while editing user
Fixed DND issue in Reception Console

15^th March 2019

Desktop Softphone - version 3.0.52

Fixed issue with no audio after call resumed from hold
Fixed issue with showing wrong CLI used

28^th February 2019

Web Dashboard - version 1.0.73

Fixed issue with adding location without regulations requirements
Fixed issue with updating user queues and ring groups

Mobile App - version 1.1.11

Fixed audio issue with Voicemail recording

31^st January 2019

Mobile App - version 1.1.10

Fixed recording playback issue

Web Dashboard - version 1.0.70

Fixed issue with C2C to Toll Free numbers
Fixed issue with updating routing rule group name

31^st December 2018

Mobile App - version 1.1.9

Fixed issue with continuous ringing after the call is answered
Fixed issue with numbers prefixed with "0"

28^th December 2018

Web Dashboard - version 1.0.67

fixed issue with removing files of call recordings from FTP server
fixed issue with with IVR "Company Directory" Voice Guide language

Desktop Softphone - version 3.0.47

Fixed issue with displaying Softphone window outside the monitor screen

30^th November 2018

Mobile App - version 1.1.5

Fixed issue with making calls with native phone panel
Fixed Caller ID issue on incoming calls

28^th November 2018

Web Dashboard - version 1.0.65

Fixed visual issue with deleting call recordings for users with role: Normal

24^th September 2018

Desktop Softphone - version 3.0.45

Fixed issue with invalid location when logging into Softphone

18^th September 2018

Web Dashboard - version 1.0.50

Fixed dashboard issue with visualization of date

13^th August 2018

Web Dashboard - version 1.0.54

Fixed issue with legacy console queue panel

16^th July 2018

Web Dashboard - version 1.0.50

Fixed customer VAT number display issue

11^th June 2018

Web Dashboard - version 1.0.49

Fixed issue with ordering US numbers for different cities and same area codes

Desktop Softphone - version 3.0.44

Fixed issue with resetting Audio Out to Default after restart
Fixed OSX Log out crash issue

15^th May 2018

Web Dashboard - version 1.0.45

Fixed issue with assigning phone lines to temporarily deactivated users
Fixed issue with reactivating saved credit card for suspended account

9^th April 2018

Web Dashboard - version 1.0.26

Fixed issue with location selection while buying number with Worldwide regulation status

20^th March 2018

Web Dashboard - version 1.0.35

Fixed issue with selecting not verified Caller ID / Reserved number as CLI / Dynamic CLIs

26^th February 2018

Web Dashboard - version 1.0.33.0

Fixed issue with filtering CDRs grid by type column
Fixed issue demon chart showing "No data available" while there were no CDRs for 2-4 days

Desktop Softphone - version 3.0.43

Fixed audio problems with some NAT/Firewall devices
Fixed MacOS not being able to Shutdown, Reboot or Logout while Softphone is running

12^th February 2018

Desktop Softphone - version 3.0.41

Fix call transfer to external numbers

1^st February 2018

Desktop Softphone - version 3.0.40

Fixed a bug where the country code drop down resets itself on each call to the default value

26^th January 2018

Web Dashboard - version 1.0.30

Fixed issue with displaying "Deleted user" call recordings history

15^th January 2018

Desktop Softphone - version 3.0.37

Fixed bug for dialing * with new softphone

12^th January 2018

Desktop Softphone - version 1.0.26

Fixed support for updating and reactivating "Emergency Calling Services" for numbers that have already been provisioned

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Thousands of businesses across the world trust VoIPstudio for all of their most vital business communications. Why not be the next?

Start a free 30 day trial now, no credit card details are needed!