VoIP Phone Service – the right call for your business?
“Mr. Watson–come here–I want to see you,” were reportedly the first words ever uttered over the phone. That unremarkable sentence, spoken by […]
From multi to omnichannel contact centers and how to get there
E-mail, web chats, SMS, social media, and phone calls are increasingly blending in an omnichannel contact center environment, but how to enable […]
6 Tips on how to do B2B cold calls to boost lead generation
In B2B marketing, cold calling is used to start business conversations with decision makers over a simple yet complex phone call. The […]
How to make VoIP SIP calls on Android
VoIP phone services have been steadily increasing in popularity. Today, the most widely used VoIP protocol is the Session Initiation Protocol or […]
Google Chrome Softphone Extension for VoIPstudio
Google Chrome extensions are tiny programs or extra features that allow you to customize your browser. They enable users to tailor Chrome’s […]
10 top call center phone system features
Your business is taking off, and now you are wondering how to streamline all those incoming calls as your receptionist will not […]
Business contact management in VoIP systems
Communication is key to attracting new customers and retaining existing ones in any company or business. In this sense, the telephone is […]
How to run effective call center campaigns: the definitive guide
Call center campaigns are vital to any organization. A small business may have 2 employees answering the phones while a large corporation […]
Cloud telephony services for coworking spaces
Coworking spaces are centers where freelancers, teleworkers and entrepreneurs come to have a suitable working environment at an affordable price. For their […]
How VoIP telephony can help marketing agencies
More and more marketing agencies are relocating their offices and allowing their employees to work remotely. The recent pandemic has spurred a […]
Improve the user experience with VoIPstudio and the new 247LiveChat
Facilitating communication with your customers and users is one of the most critical aspects of improving your brand’s experience and achieving greater […]
How to measure call center productivity
Setting up and running a call center is a daunting task, whether you have a small 5-person team or a 500-strong department […]
