What is an outbound call?
Ever wondered about outbound calls and whether your business should be making them? You’ve come to the right place. Like inbound calls, […]
What is a vanity number and why you should buy one
Almost everyone in the business world is aware of VoIP phone systems and how they can help organizations. Whether a business owner […]
Using VoIP for business international calls at the best rates
Remember the days when making a long-distance call cost an arm and a leg? If you do business globally, then you’re probably […]
The call tagging feature in VoIPstudio
Call tagging is a mechanism to sort, classify and organize calls for subsequent generation of performance reports and insights. These reports can […]
Improve customer loyalty and retention with 12 simple tips
Imagine having a strong and loyal base of customers who believe in your brand, who will never buy from a competitor, and […]
Warm transfer best practices to keep customers engaged
Any business that uses phone calls regularly will need to transfer calls. Some departments or teams may use the feature more than […]
Case study: VoIP for restaurants
Like the traditional telephone, VoIP can be used by many types of companies and businesses. Every business will benefit from this technology […]
Buyer’s guide: Call center solutions for small business
Customer experience is an important goal for any organization. With modern communication technology and social media, a customer who has experienced bad […]
Benefits of having a 702 area code number in Las Vegas, Nevada
The North American Numbering Plan (NANP) is a telephone numbering plan whereby a specific geographic area is assigned a prefix. In this […]
What is the best time to cold call?
Cold calling has become one of those things – like email – that experts predict is ‘dead’ or about to die every […]
VoIPstudio softphone overview
What is a Softphone? If you read about VoIP, you’ve heard of the term softphone. But what exactly does a softphone mean? […]
Best Wireless VoIP Phone in 2022 – Analysis
Purchasing phones for your business is a big decision, one that’s complicated by the fact that there are so many options out […]
