Note: you are viewing legacy manual.
Please click here for current version.
Here you can manage VoIP phones assigned to your account. Once a VoIP phone is registered with your hosted PBX you will be able to easily assign users to particular phone. All phones purchased via your Control Panel (see
Buy chapter below) will be automatically added to your account. It is also possible to add phones (selected models only) purchased from other vendors.
To buy an Internet (VoIP) phone:
Shoplocated in the header area.
Buybutton next to the device you wish to purchase.
Checkoutbutton to complete transaction.
To add a phone purchased from the third party vendor:
Addbutton located in
00:1a:4d:5c:25:8d. Usually printed on the label located at the back of the device.
Once a supported devices is added to our system you can obtain auto-provisioning URL, enter it into device settings and manage the phone via your web based control panel.
To change user(s) assigned to a particular phone (or phone line) open phone's settings window:
Background imagedrop down to select image displayed on phone's LCD screen. This open is not available for all phone models.
Provisioning templatedrop down to select Custom Provisioning Template. See Customer Provisioning Templates below for further details. This option is not available for all phone models.
After a short while device will obtain new configuration profile from VoIPstudio central provisioning server and re-assign phone lines accordingly.
To import many phones purchased from a third party vendor at once:
Importfrom the menu.
Upload and Continuebutton.
It is possible to re-configure phone lines by dialling
#446 and following steps below:
*key to re-configure all lines.
*to re-configure another line or
#to complete phone re-configuration.
To set Phone Administrator PIN:
Settingsfrom the menu.
It is possible to create custom provisioning templates for selected phone models (Cisco SPAxxx range). Templates can be assigned to particular phones using drop down shown as
(6) in Figure 14.3 above.
To set create Provisioning Templates:
Settingsfrom the menu.
Add Provisioning Templatebutton.
Updatebutton to save changed.
(9)in Figure 14.6 above.
If you have not purchased the phone from VoIPstudio, it is always best to perform a factory reset to avoid any misconfiguration. Below you will find instructions how to perform Factory Reset on popular IP phone models:
In order to perform phone's configuration (either manual or via Auto Provisioning) you will need to enter IP address of the phone into Web Browser to access phone's Web admin panel. Below you will find instructions how to find out IP address of popular IP phones:
Selected models of VoIP phones can be centrally managed via your VoIPstudio admin panel thanks to auto provisioning feature. Phones purchased from VoIPstudio will be automatically added to your admin panel and set up for auto provisioning. To enable auto provisioning of phones from other vendors you will need to obtain
Profile URL - see
(2) in Figure 14.19 above and follow instructions for your device which can be found below.
Below you will find instructions how to Auto Provision supported phone models:
Below you will find instructions how to configure popular SIP phones with VoIPstudio service. Before you begin you will need to obtain SIP account details:
Use SIP username, password and domain (3,4,5 in the Figure 11.1 above) to configure your device.