Administrator Manual

Choose a chapter

  1. Introduction
  2. Dashboard
  3. Users
  4. Contacts
  5. Telephone Numbers
  6. Settings
  7. History
  8. Hardware Configuration
  9. Integrations
  10. Billing
  11. Advanced
  12. Network Troubleshooting
  13. Getting Help

Settings - Pickup Groups

Pickup Groups panel

Figure 7.1 Pickup Groups panel.

Here you can add Pickup Group or view and edit their settings.

Add

Pickup Group window

Figure 7.2 Pickup Group window.

To add Pickup Group click icon shown as (1) in Figure 7.1 above and follow steps below:

  1. Enter unique name.
  2. Select users who should be members of the Pickup Group.
  3. Click Submit button to save settings.

Once added dialling ** will pull the call from another user in the pick up group.

Edit

To edit Pickup Group click icon shown as (2) in Figure 7.1 above.

Click to Chat