Administrator Manual

Choose a chapter

  1. Introduction
  2. Dashboard
  3. Users
  4. Contacts
  5. Telephone Numbers
  6. Settings
  7. History
  8. Hardware Configuration
  9. Integrations
  10. Billing
  11. Advanced
  12. Network Troubleshooting
  13. Getting Help

Factory Reset - Polycom

General Factory Reset for Polycom

Polycom - Factory reset

Figure 9.1 Polycom - Factory reset
  1. Click on Menu.
  2. Scroll down to Settings.
  3. Press ok.
  4. Scroll down to Advanced.
  5. Press ok.
  6. Type password, by default 456.
  7. Press ok to Admin Settings.
  8. Scroll down to Reset to Defaults.
  9. Press ok.

VVX400

Polycom VVX400 - Factory reset

Figure 9.2 Polycom VVX400 - Factory reset
  1. Select Home Button.
  2. Select Settings.
  3. Select Advanced number 2
  4. Enter Admin Passcode.
  5. Select Admin Settings 1
  6. Select Reset to Defaults 5
  7. Select Reset to Factory 5
  8. Phone will clear all settings and reboot.
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